Amazon Creates New Features To Share Information About Product Security Withdrawal And Warning
JAKARTA - Amazon is rolling out a new feature called "Your Recalls and Product Safety Alerts", to allow consumers to get better information about warning and recalling product security from the items they bought at Amazon stores.
So now, instead of having to find product withdrawal information through third-party websites and other news sources, Amazon subscribers will receive personalized emails with details on recall and view warning banners on your messages' page.
This banner will connect to the private page Your Recalls and Product Safety Alerts for more details on potential safety hazards, as well as recall notifications for options such as refunds, returns, or fixes.
"With this page, we aim to make it easier for customers to know the recall of the products they have purchased in our stores, navigate to get more information about the recall, and see the refunds or return options available," Amazon wrote on its blog.
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With this new feature, Amazon hopes to directly reach 100 percent of customers who have purchased products pulled in our stores and provide clear instructions on what to do next.
"With this and other innovations, such as our strong seller's inspection, product safety and compliance verification, and extended A-to-Z Guarantee to Customers, can shop confidently knowing that we are standing behind all products in our store and will fix it if there are rarely products that do not meet expectations," the announcement concluded.