Expand Transactions Abroad, Bank Mandiri Introduces Livin' Around The World Feature In Taiwan To Singapore

Bank Mandiri President Director Darmawan Junaidi explained with the service titled Livin' Around the World/ Photo; IST

JAKARTA - Bank Mandiri is increasingly pushing for digital transactions abroad through Super App Livin' by Mandiri to accelerate the financial inclusion of the people in Indonesia. The Livin' Around The World feature was introduced in three countries, namely Taiwan, Singapore and Malaysia.

This promotion was carried out to coincide with the commemoration of the 78th Indonesian Independence Day in the three countries. This event was attended by tens of thousands of Indonesian Migrant Workers (PMI) in the three countries.

Bank Mandiri President Director Darmawan Junaidi explained that with the service titled Livin' Around the World, all diaspora including PMI can practically open a direct account through Livin' by Mandiri.

This service also allows PMI abroad to have a Bank Mandiri account using only e-KTP and cellphone numbers in their respective countries.

Darmawan said that not only for financial needs, Livin' by Mandiri can also serve customers' investment needs such as plans savings features, deposits to the purchase of Mutual Funds and Retail Securities (SBR) in Livin'.

"Including meeting other lifestyle needs such as purchasing plane tickets from and abroad, even the need for loans in the country through the Livin' Sukha feature," Darmawan explained in an official statement, Sunday, August 20.

The promotions offered at the People's Party event in Taiwanese, Singapore and Malaysia include from rewards to Rp. 500,000 for opening new accounts through Livin', and activation of Livin' for existing Bank Mandiri customers of Rp. 300,000. Also available, direct cashback if you purchase plane tickets through the Livin' Sukha feature of up to Rp. 500,000.

In the event which was held simultaneously in these three countries, Bank Mandiri also introduced a foreign exchange transfer feature in Livin' by Mandiri to make it easier for PMI to send money from abroad to the country or vice versa. The reason is, the features launched earlier this year have also become one of the most widely used services for customers abroad.

It was recorded that from February 15 to August 10, 2023, the number of foreign exchange transfers through Livin' by Mandiri had reached IDR 37.2 billion and more than 20,000 active users, with the upward trend. Not only that, as an effort to pamper customers, Bank Mandiri presents the opening feature of Valas Accounts with 10 foreign currency options.

Starting from the US Dollar (USD), Euro (EUR), Singapore Dollar (SGD), Pounding (GBP), Australian Dollar (AUD), Swiss Franc (CHF), Japanese Yen (JPY), Ringgit Malaysia (MYR), Dollar Hong Kong (HKD) and Baht Thailand (THB).

"With this innovation, Bank Mandiri makes it easier for customers to more comfortable to transfer abroad according to their needs quickly, cheaply, completely and easily without having to change applications," explained Darmawan.

On the same occasion, Bank Mandiri also strengthened collaboration with various parties to provide added value and financial management solutions to the Indonesian Diaspora community abroad.

"This is part of Bank Mandiri's commitment to present financial solutions to the Indonesian people as well as our efforts to provide a sense of security, protection and provide added value to realize PMI's welfare," concluded Darmawan.

For your information, the bank coded BMRI issuer revealed that since it was presented at the end of 2022, the company has launched in several countries. Starting from London, Singapore, Jeddah, Dubai, Los Angeles, to Hong Kong with very good public enthusiasm.

It was recorded that as of July 31, 2023, as many as 20,000 Diaspora had activated Livin' by Mandiri in various countries with 796.000 transactions and a nominal transaction of IDR 1.5 trillion.

There are 10 Livin' features that are widely utilized by diaspora, namely Transfer, Payment, Independent Plan Savings, Investment, Transfer Valas, Deposito, Top Up, Installment, Sukha, and QR.

This achievement also contributed to the growth of Bank Mandiri's digital utilization, the results until the end of July 2023 Livin' by Mandiri had been downloaded 29.7 million times with active users reaching 19.8 million.

Not only that, the number of transactions in Livin' has also penetrated 1.3 billion, an increase of 52 percent year on year (YoY) with a volume of IDR 1,700 trillion, growing 36 percent YoY.