Improve Service Quality, Smartfren Strengthen Network

Photo: Doc. Smartfren

JAKARTA - Smartfren continues to improve network quality throughout its operational area. These quality improvements include expanding coverage, implementing Content Delivery Network (CDN), and network optimization. In addition, there are also new products that can be used by customers to optimize internet experiences on Smartfren networks that are 100 percent 4G.

This coverage expansion was carried out at the district level with the addition of a number of BTS which functions to strengthen the addition. Meanwhile, the national Smartfren coverage and capacity increased by 12.3 percent. Meanwhile, in each Smartfren operational area, it managed to increase 3 percent in North Sumatra, 10 percent in South Sumatra, 3 percent in Jabodetabek, 10 percent in West Java, 9 percent in Central Java, 4 percent in East Java and 7 percent in Sulawesi and Kalimantan.

To reduce latency, namely the network response rate which greatly determines the experience of customers when accessing various content and applications using the internet, Smarfren invests in core network by building a CDN that functions as a cache.

The CDN is placed in 7 cities in Indonesia where data crossing points are from various regions, namely in Medan, Bandung, Tangerang, Yogyakarta, Banjarmasin, Surabaya, Makassar.

Agus Rohmat, VP Network Operations Smartfren said that we carried out 100 percent of this network strengthening initiative for Indonesia by considering the behavior and digital needs of the community. Through network optimization and coverage expansion, more and more people will be able to enjoy Smartfren's internet network.

"Then with the latest CDN support, customers can get a better and more reliable latency experience," he explained in a written statement, Thursday, April 20.

Sedangkan dari sisi produk, Smartfren merilis kartu perdana Smartfren Kuota M dan Kuota L dengan keunggulan berupa promo Triple Bonus khusus pelanggan baru. Mulai dari Rp30,000-an, pelanggan sudah bisa mendapatkan kartu perdana Smartfren Kuota M yang disertai kuota utama 6 GB dan kuota aplikasi 5 GB. Add sedikit saja, mulai dari Rp50,000-an, pelanggan bisa menikmati kuota utama 12 GB dan kuota aplikasi 10 GB.

Especially new customers can claim the Largest Triple Bonus up to 22 GB per month for a year for Smartfren Quota M; or the largest up to 36 GB per month for Smartfren Quota L. This Triple Bonus promo consists of a local quota bonus according to the purchase area; Main Quota bonus; as well as a Bonus for the loyalty quota that can be claimed through the MySmartfren or USSI *123*789# application and obtained every month for a year. To enjoy this Triple Bonus, make sure new customers always refill the Smartfren Quota package every month.

Smartfren also released new data packages for all loyal customers. This new package also has abundant benefits of Triple Quota to be used to meet various digital needs. Starting from streaming, to creating recreation makes digital works easier.

The new package with Triple Jumbo Quota is Smartfren Quota 2L for IDR 82,000 with a total quota of up to 65 GB; Smartfren Quota 3L for IDR 111,000 with a total quota of up to 100 GB; and Smartfren Quota 4L for IDR 137,000 with a total quota of 125 GB.

Everyone gets Triple Quota consisting of the Main Quota; App quota for accessing transportation applications, instant messages, online shopping and electronic payments; as well as the Local Quota for which the size adjusts to the area for purchasing an initial card.