PLN Affirms No Increase In Electricity Tariffs After Eid

PT. State Electricity Company (Persero) officers repair the electrical meter of a customer.(ANTARA/HO-Humas PLN UID Bali)

JAKARTA - Since March 1, 2025, electricity rates for household customers with a power of 2,200 VA and below have returned to normal tariffs according to the provisions in the Regulation of the Minister of Energy and Mineral Resources Number 7 of 2024.

This happened after the end of the stimulus program in the form of a 50 percent electricity cut which lasted until February 28, 2025. PLN emphasized that there was no increase in post-Eid electricity base rates, although some customers felt their electricity bills were increasing.

Responding to various complaints that stated a surge in electricity bills after Lebaran, PT PLN (Persero) provided clarification. PLN emphasized that there was no change in the basic tariff, but a re-appropriation of the normal use of customers after the discount program ended.

"The spike seen in customer bills is only the impact of the return of electricity rates to their original condition," explained Eric Rossi Priyo Nugroho, General Manager of PLN UID Bali, in a statement in Denpasar, as quoted by ANTARA.

He added that during the discount program, customers only pay half of the actual electricity usage. So, when the discount is stopped, the number of bills again reflects full consumption.

In addition, increasing household activity during the month of Ramadan also contributed to the increase in electricity consumption. This strengthens the perception of an unusual spike in bills.

PLN really understands customer concerns. But we need to emphasize, what happened was not an increase in tariffs, but a return to normal bill patterns," said Eric.

As a form of service, PLN provides access for postpaid customers to monitor their electricity use through the PLN Mobile application and the Contact Center 123 service. For those who feel they need further clarification, the public can visit the nearest PLN office.

PLN also opens direct checking services to match customer consumption data and electricity bills. In addition, people are advised to use electricity efficiently, especially when activities at home are high, such as during fasting months and national holidays.

PLN reiterated that electricity rates for the second quarter of 2025 still refer to applicable regulations and do not change. Customers are expected to better understand the components in their bills through the official information sources that have been provided.