Malaysian Prime Minister Anwar Ibrahim inspected Immigration services at Kuala Lumpur International Airport (KLIA) this afternoon after an incident involving tourists from China and a minister on Thursday, June 29.
"During a surprise visit to the Immigration counter and customs in KLIA some time ago, I found that there was still room for improvement to strengthen the operation of the country's entrance," said Anwar Ibrahim via his social media page accessed in Kuala Lumpur, Antara, Sunday, July 2.
He said the opportunity was used to see for himself issues that arise or problems during daily operational activities involving tourists and foreigners other than local residents.
Regarding the incident involving tourists from China recently, he guarantees a thorough investigation will be carried out by the authorities and preliminary discussions will be held at a cabinet meeting on Wednesday, July 5.
Malaysian Immigration Director General Ruslin Jusoh said his department began conducting an investigation into an incident reported by an online media that a minister demanded tourists from China who were detained by Immigration in KLIA to be released.
He said the investigation would be carried out comprehensively covering all relevant aspects.
At the same time, he asked the public to provide space so that inspections can be carried out in a transparent manner and not cause speculation.
In one statement, Malaysian Minister of Tourism, Art and Culture, Chinese King Sing, confirmed that he was the minister mentioned in the exclusive news report.
He said he had no choice but to immediately come to KLIA, bringing along investigators from the Integrity Division of the Ministry of Tourism, Art and Culture to find out the situation and do their best to solve it.
In an upload on his Facebook page, Minister Chinese said, a female tourist from China who had just arrived in KLIA experienced communication problems, without reason being locked in a room by unscrupulous officers there.
Officers, according to Tiong, offered to help free the tourists at a price of 3,000 Ringgit Malaysia (RM) or around Rp9.6 million for plane tickets to leave Malaysia, another RM3,000 to re-enter the country, and RM12.000 (around Rp. 38.6 million) for processing the required visa application.
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