YOGYAKARTA - The flight agenda of an airplane often does not fit the duration and experience delays or delays. This situation causes passengers to often have to wait longer than the departure agenda. Let's explore together the list of compensations for delayed aircraft.
Of course, this is very detrimental to passengers. Not only must wait longer, the agenda to arrive at the destination airport has also shifted.
Even so, aircraft delays are often unavoidable because they often involve security.
One example, recently the viral Air Jet aircraft type Airbus 320-200 PK- SJD with the direction of the Yogyakarta Kulon Progo International Airport (YIA) flight to Soekarno-Hatta International Airport, Tangerang, Banten (CGK) was delayed for 3 hours.
The reason is that there is one indicator of the aircraft system that must be checked immediately.
However, it should be noted that if you face flight delays, basically passengers have rights in the form of compensation from the airline. The rights of passengers regarding the compensation of this delay aircraft are regulated according to the Regulation of the Minister of Transportation (Pemenhub) No. 89 of 2015.
According to Article 2 of the policy, the slowdown is divided into 3 categories, namely flight delayed, there is no discussion of passengers with flight capacity alibis (denied boarding passengers), and flight cancellations (cancelation of flight).
There is also a delay calculated from the difference between the departure agenda or the presence of the plane with the realization when the plane leaves the departure airport parking area or when the plane arrives at the airport parking lot.
The regulation also stipulates some provisions on the compensation figures that must be handed over by airline passengers in accordance with the type of delay. The compensation starts from drinks to cash.
另请阅读:
The following is the compensation for aircraft delays that must be given by airlines for passengers:
- Delay aircraft 30-60 minutes of compensation in the form of providing light drinks
- Delay aircraft 61-120 minutes of compensation in the form of drinks and snacks
- Delay aircraft 121-180 minutes of compensation in the form of drinks and heavy food
- Plane delayed 181-240 minutes compensation for aircraft delays in the form of food and snacks, plus heavy food
- Delay aircraft more than 240 minutes of aircraft delay compensation in the form of cash compensation of Rp. 300,000. Compensation can be given in the form of cash or vouchers that can be cashed or through account transfer no later than 3x24 hours after delays and flight cancellations occur.
- If airlines cancel flights, passengers will receive compensation in the form of two alternative offers, namely full refund of tickets that have been purchased (refund) or diversion to the next flight.
So after knowing the list of aircraft delay compensations, see other interesting news on VOI, it's time to revolutionize news!
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