JAKARTA - Ahead of the implementation of Eid Al-Fitr 1445 Hijriah homecoming, PT PLN (Persero) appealed to customers to always ensure that electricity at home is safe before leaving.
PLN's Executive Vice President of Corporate Communications and TJSL, Gregorius Adi Trianto, asked customers to pay attention to some tips before going home for the convenience of the community while carrying out their homecoming.
"First, customers need to ensure that the electrical installation in their homes is in good condition so that when the house is left they are safe," said Gregorius, Friday, April 5.
Second, PLN also appealed to the public to turn off unused electricity by removing electronic equipment from the socket.
"Third, turn on the lights as necessary, such as terrace lights and yards to ensure the safety of the buildings left behind, if necessary, install an lighting sensor so that the use of electricity runs efficiently," he said.
Fourth, PLN urges postpaid electricity customers to ensure electricity bills are paid off before the deadline to avoid fines and cut off due to delays.
"Fifth, for prepaid electricity customers to ensure that electricity tokens are filled enough until the end of the homecoming period so that the home lighting lights stay on and the kWh meter token alarm doesn't sound," added Gregorius.
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Sixth, if the need for electricity in their hometowns increases, customers can increase their power. PLN has provided a discount promo plus power for the 'Electricity Month' program by simply making transactions at the PLN Mobile marketplace.
"Finally, to make going home more comfortable and calm, people can also take advantage of the PLN Mobile application which is ready to answer various electrical needs before or during homecoming," he said.
Through this SuperApp, added Gregorius, it is easier for people to access electricity services from anywhere, ranging from purchasing tokens, paying electricity bills, submitting new pairs, adding power, monitoring postpaid electricity usage to easy complaints of electricity disturbances and complaints.
"If before or during homecoming there are disturbances and electrical complaints at home, customers can submit complaints of disturbances and complaints to the PLN Mobile application which can be accessed anywhere and is active for 24 hours, PLN officers will immediately follow up on complaints of disturbances and complaints from customers," concluded Gregorius.
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