JAKARTA - Former Finance Minister Bambang Brodjonegoro praised the digitization of customs services provided by the Customs Office of I Gusti Ngurah Rai International Airport, Bali, after he tried it on site.
Bambang conveyed that the electronic customs declaration service at Ngurah Rai Airport is a form of significant service improvement from Customs.
"There has been a significant improvement in services at Customs, where we no longer have to fill out forms (customs declarations) on planes or places of departure," said Bambang as quoted from the official broadcast of the Ngurah Rai Customs Office, quoted from Antara, Tuesday, June 21. .
Bambang, who arrived in Bali from Melbourne, Australia, Sunday, June 19, tried the electronic customs declaration service with only a smartphone and an internet connection.
"In accordance with the digital era, and also to reduce the spread of COVID-19, services at Customs, especially documents (customs declarations, ed.) are carried out digitally, online, based on the website, and when I fill it out everything is smooth, easy, and fast. ," said Bambang Brodjonegoro, an economist who had filled three ministerial posts during the administration of President Joko Widodo.
He also hopes that Customs and Excise will continue to use digital technology to improve customs services for the community. Another reason is that the use of technology can also accelerate and facilitate the flow of goods into and out of Indonesia.
"Appreciation and congratulations to the Ngurah Rai Customs Office," said Bambang Brodjonegoro.
Meanwhile, Head of the Ngurah Rai Customs Office, Mira Puspita Dewi, in the same written broadcast, conveyed the main purpose of the electronic "customs declaration" (E-CD) service to provide convenience for the public.
"Basically, the fulfillment of obligations continues, and we continue to carry out the monitoring mechanism carefully. However, we changed from a manual (form filling) model to digital, namely using an E-CD for convenience for the community," said Mira.
He explained that the E-CD shortens the time for filling out and submitting the "customs declaration" document.
Not only saving time, the E-CD service also makes the customs declaration process environmentally friendly, because no paper is used, aka paperless.
"International passengers arriving at I Gusti Ngurah Rai Airport can fill out E-CD documents via the cdbali.net page 2 days before the arrival date," said the Head of the Ngurah Rai Customs Office.
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