Denying Passenger Data Hacked, PT KAI Conducts Investigation

Illustration. KA Wijayakusuma route Ketapang Banyuwangi-Cilacap (doc Public Relations KAI Daop 9)

JAKARTA - PT Kereta Api Indonesia (Persero) or KAI confirmed that it would conduct an investigation following the issue of hacking or ransomware attacks on sensitive KAI data.

KAI's VP of Public Relations Joni Martinus emphasized that until now there has been no evidence that KAI data has been leaked as narrated.

"We will continue to carry out an in-depth investigation to trace the issue," he said in a statement, Tuesday, January 16, which was confiscated by Antara.

Joni ensured that in addition to the security of all data, all operational information technology (IT) systems, KAI online ticket purchases, and Face Recognition Boarding Gate services at all stations were still running well.

"People also don't need to worry about data security in the Face Recognition Boarding Gate feature used by KAI, because KAI already has good information security management," he said.

Joni said, KAI has implemented an ISO 27001 International Standardization Information Security Management System.

For further steps, KAI will cooperate with the authorities to investigate the case. KAI is committed not to subject to this extortion crime.

"KAI periodically continues to improve cyber security for the convenience of customers to continue to use the train's mass transportation services that are comfortable, safe and on time," said Joni.

Previously, it was reported that KAI data was leaked due to ransomware attacks. The leaked data includes personal data of employees, passengers, and other data related to Indonesian railways.

Hackers asked the government to provide a ransom of 11.69 bitcoins or around Rp7.7 billion in order to retrieve the hacked data.