JAKARTA - KAI VP Public Relations Anne Purba reminds passengers regarding the purchase of train travel tickets ahead of the Christmas and New Year holidays, which include trains that rarely reach and are far away.
"Middle or long-distance train tickets on the Naru holiday can be ordered by H-45 before departure. The public is expected to order tickets early through the KAI Access application, the official KAI website, or other official sales partners to anticipate running out of tickets and get travel schedules as needed", explained Anne, Tuesday, December 24.
In line with that, PT KAI is also aggressively conducting socialization regarding ticket purchases and other information through official social media platforms. Starting from Instagram, X or Twitter, and Facebook.
"Prospective passengers are advised to follow the official KAI account @kai121 to get the latest and accurate information. In addition, the public can also access the official KAI press release on the kai.id web," he explained.
In addition, PT KAI also offers services for changing travel schedules or reschedules for passengers who have purchased tickets, in accordance with the prevailing stars and regulations.
"The reschedule process can be carried out through the Access by KAI application or at the station counter," continued Anne.
Anne reminded the public to fill in the appropriate identity when purchasing train tickets. This method is done to prevent efforts to practice brokering by irresponsible persons.
"KAI continues to strive to prevent brokering practices by implementing an integrated ticket purchase system and only through official channels. Customers are expected to only book tickets at Access by KAI or other official ticket purchase platforms," he explained.
During the Naru holiday, PT KAI prepared strategic steps that lasted for 18 days, from 19 December 2024 to 5 January 2025. One of the things that focused was optimal service and passenger safety.
Seeing the high enthusiasm of the community, PT KAI will operate an additional 56 train trips. It consists of 52 commercial and long distance trains, 2 PSO long-distance trains, and 2 Commercial Local Trains.
VOIR éGALEMENT:
"This addition presents a total of 517,176 additional seats, covering 491,976 for Commercial and Long Distance Trains, 10,600 for PSO Long Distance Trains, and 14,600 for Commercial Local Trains," explained Anne.
From the safety aspect, PT KAI will always ensure the facilities and infrastructure in the station environment. It routinely conducts intensive checks on priority routes, including disaster-prone points, in order to respond quickly.
"With this preparation, KAI is committed to providing safe, comfortable, and fun services during the Christmas and New Year 2024/2025 holidays," he said.
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