JAKARTA - PT Bank Rakyat Indonesia (Persero) Tbk or BRI has limited operational services for conventional networks to meet customer needs during the 2024 Christmas and 2025 New Year (Nataru) holiday periods.
BRI Retail Funding and Distribution Director Andrijanto said that conventional network operations would be adjusted, although digital services would still function fully during this holiday period.
"BRI will accommodate customer needs during the Nataru holiday, both individual and corporate customers, so that customers can continue to carry out transactions safely and smoothly," Andrijanto said in a statement in Jakarta, quoted from Antara, Monday, December 23.
On December 25, 2024 and January 1, 2025, the operations of the BRI branch office will not operate. Then on December 27, 2024, 30-31 December, and January 2, 2025 BRI branch office services are scheduled to operate.
On December 26, BRI opened limited services at 33 branch offices spread across various regions. BRI also continues to open regular weekend banking services on December 28-29, 2024 in 65 locations.
BRI also facilitates services for core customers such as receiving payment for the ransom delivery order (DO) of BBM/Non-BBM from gas stations for Pertamina and Jasa Raharja to open an accident insurance claim account.
Services for general customers that include account opening, withdrawal and deposit, BRI debit card service, and BRI e-banking facility registration can be done during limited services and weekend banking.
According to BRI, all of these services are designed to make it easier for customers to make transactions quickly and safely, both for personal and business purposes.
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BRI also ensures that customers can carry out various banking transactions, both digitally through BRImo and QLola super apps, as well as through BRI e-channels consisting of 20,333 ATMs, 299,783 EDC Merchants and 1.04 million AgentBRILinks spread throughout Indonesia.
Customers can also use services from BRI virtual assistants "Sabrina" to check account balances and transfers, disable debit cards, create and check complaints, reservation BRI branch services, information on the location of BRI branch offices, ATMs, and AgentBRILink and recommend the location of the nearest merchants. BRI Contact Service is also ready to accompany customers for 24 hours.
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