Garuda Indonesia Becomes The Most Timely Airline In The Pacific Asia

Garuda Indonesia aircraft. (Photo: Wikimedia Commons)

JAKARTA - The national airline Garuda Indonesia recorded the best timeliness rate in the OAG Flightview version of Asia in the September 2022 period with an achievement of On Time Performance (OTP) of 96.6 percent. Through the increase in the timeliness aspect, Garuda Indonesia is the only airline from Indonesia that has succeeded in occupying the highest rankings in the rankings by the research and ranking agency OTP of an independent global airline from England. President Director of Garuda Indonesia, Irfan Setiaputra, said that this achievement is a form of representation of Garuda Indonesia's commitment to always provide the best flight services for all service users, especially in ensuring that all flight operations, including the timeliness level, can run optimally. "In the midst of our efforts to accelerate various performance recovery measures, and in line with our commitment to provide air connectivity through safe and comfortable flight services for service users, of course, this operational performance achievement is a separate optimism for us to continue to provide the best flight services for the community," said Irfan in an official statement, Saturday, October 29. Irfan continued, amid changes in people's preferences in carrying out air travel, especially during the pandemic transition to this endemic, he believes that the timeliness aspect is the main essence in the definition of service quality that must always be maintained. He said this could not be achieved without the support of relevant stakeholders, especially airport services, and of course the support of service users who contributed to this achievement by carrying out pre-flight procedures, including check-in, in a timely manner. “Oleh karenanya, capaian ini akan terus menjadi motivasi kami untuk selalu memberikan kontribusi positif bagi masyarakat, khususnya dalam menghadirkan layanan penerbangan yang aman, nyaman, dan on-time. Terlebih, kami meyakini bahwa momentum pemulihan sektor pariwisata harus ditunjang oleh operasional excellence, terutama pada aspek tukurantu,” urai Irfan. Apart from Garuda Indonesia, a number of international airlines that are included in the ranking include Eurowings, Bangkok Airways, Fuji Dream Airlines, to Jeju Airlines. Further information regarding the list of airline OTP rankings by OAG Flightview can be seen through the https://www.oag.com/en/on-time-performance-airlines-september-2022 page.