Super Apps JakOne Mobile Services From Bank DKI Are Safer For Users

Photo: Doc. Bank DKI

JAKARTA - As part of the commitment to improve the quality of information security, Bank DKI managed to receive ISO 27001 Certification:2013 Information Security Management Systems in the Provision of Super Apps JakOne Mobile Services from TUV Rheinland Indonesia. The event for handing over international standard certificates in the field of information technology which took place on Wednesday, August 31 was also attended by Roberto Akyuwen as Head of OJK Regional Offices 1 DKI Jakarta and Banten, as well as Onny Widjanarko as Head of BI Representative for DKI Jakarta Province. The certification was handed over by problem Wiharyono as Director of TUV Rheinland Indonesia to Amirul Wicaksono as Director of Technology and Operations of Bank DKI. "Through this certification, Bank DKI has placed an important commitment to complying with regulations such as Bank Indonesia Regulation (PBI), Financial Services Authority Regulation (POJK), as well as Regulations of the National Cyber and Crypto Agency (BSSN), considering that banks as strategic industries must protect customer data and services, especially in the application of Cyber Security," Amirul said in his statement. Amirul further said that ISO 27001 helps Bank DKI in managing and mitigating risks or security threats, which are expected to increase customer and work partners' trust in using Bank DKI products and services, especially in digital banking products such as the JakOne Mobile application. For information, ISO 27001 is an international standard regarding information security that can assist organizations in building and implementing a comprehensive information security management system, including aspects of policy & governance, human resources, technology and management involvement. In the process of achieving ISO 27001, Bank DKI started by determining the scope, especially JakOne Mobile digital services and important data for Bank DKI businesses that must be protected. Furthermore, an analysis gap is carried out to get an overview/portrait of information security conditions at Bank DKI and make comparisons according to ISO standard provisions covering aspects of people, processes & technology. In the next stage, Bank DKI will fulfill its internal gap and audit, to then conduct a certification audit with TUV Rheinald as an institution that has been accredited according to the regulator's requirements. Bank DKI continues to improve the convenience and convenience of transacting through the development of the New Jakone Mobile application with a more attractive and user friendly UI/UX view as well as more complete features, ranging from payments for various online bills and expenditures, top ups for electronic money, giving/donating to others to securing emergency funds through opening deposits and opening account savings online as well as Scan by QRIS transactions. As for the second quarter of 2022, users of the JakOne Mobile application have reached 1.7 million users with a nominal number of transactions reaching Rp9.1 trillion, and the transaction volume reached 10.8 million transactions. QRIS transactions through JakOne Mobile also grew 742 percent (yoy) to Rp22.4 billion compared to the second quarter of 2021 of Rp2.6 billion. The acceptance of ISO 27001:2013 regarding the Information Security Management System adds to the row of international standard certification received by Bank DKI. Previously, Bank DKI had received and implemented ISO 9001:2015 Certification Quality Management regarding the provisions for the procurement and management of fixed assets, and SNI ISO 37001:2016 Anti-Implementation Management Systems (SMAP). This is proof that the governance process that is running at Bank DKI will continue to be improved and refer to applicable international standards. Bank DKI as a financial services institution in the field of banking is obliged to protect customer data and JakOne Mobile services as the main leading digital banking product. "Since it was developed and launched in 2017, we want JakOne mobile not only to be able to answer customers' digital banking transaction needs, but also to be able to compete as a superior mobile banking application with continued reliability, comfort and security," concluded Amirul.