JAKARTA - Acer as the world's leading ICT company and a major player in the Indonesian PC industry supports the government's program for the use of Domestic Products (PDN) by presenting quality products that meet the requirements of Domestic Component Level (TKDN) and Corporate Benefit Weight (BMP) ) more than 40 percent.
Acer's domestic products that meet TKDN standards include Notebooks, Chromebooks, All in One (AIO) PCs, Desktop PCs, and Mini PCs. By supporting the National TKDN program, Acer participates in building the nation through the use of resources in Indonesia and encouraging overall industrial and economic progress.
Acer always guarantees that the quality of the products produced will always meet the best in class standards. As an international quality company, Acer provides added value to the national market by presenting technological innovations that can support a variety of productivity.
For this reason, Acer Indonesia presents production facilities through Acer Manufacturing Indonesia (AMI), which has been established since 2012. As a factory that implements global standards to produce quality products, AMI has ISO 9001:2015 certification regarding meeting customer needs through quality and quality improvement. ; ISO 14001:2015 for environmental management systems; and ISO 45001:2018 for occupational safety and health management.
Through AMI, hardware and software customization is also carried out according to the wishes and requests, both from individual customers, corporates, government institutions, and educational institutions.
"The presence of Acer Manufacturing Indonesia (AMI) is our real commitment in the country in producing quality products with global standards, and meeting TKDN standards, so that customers get the best product choices in increasing their productivity to the highest level," said Herbet Ang, President Director Acer Indonesia, in a written statement, Thursday, August 25.
Acer contributed to the consolidation of the procurement of LKPP (Government Goods/Services Procurement Policy Institute) as a provider of domestic products that meet TKDN standards. This support is by presenting the Acer Chromebook C733 for teaching and learning activities and educational media at various levels as Technology, Information and Communication (ICT) equipment and the Acer Travelmate P214 for office administration needs.
Acer and LKPP have signed a Consolidated Umbrella Contract for Procurement of Domestic Laptops Nationally for Fiscal Year 2022 worth Rp6.33 trillion in the technology equipment supply program.
To ensure customer satisfaction, Acer provides after-sales service centers spread from Sabang to Merauke, in 105 locations, 87 cities and 35 provinces in Indonesia. Acer's services have been recognized by winning the Indonesia Customer Satisfaction Achievement Award (ICSAA) for more than 11 consecutive years, including 2022.
Acer also received an award from the Service Quality Index (SQI) Award 2022, which reflects customers' highest appreciation for the quality of Acer services they receive and experience.
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