JAKARTA - PT Pertamina (Persero) has succeeded in building a digital operational system known as shared services and will make digitalization the backbone of the company.
Pertamina President Director Nicke Widyawati said Pertamina would continue to promote digitalization as the company's backbone in an integrated manner throughout its business.
"The first step is to make digitization a backbone. With this, the company's operational activities can be faster and our existing team is mobilized for data analysis. Without digitization on the backbone, business processes will be hampered in execution," Nicke said in an official statement quoted on Wednesday. , July 27.
He added that the establishment of shared services is the first stage.
Once formed, Pertamina will measure productivity, performance, and operations.
"Next is the function of shared services as a profit center, so that it can contribute to the Pertamina market and even other agencies. That way, efficiency productivity will have more impact on the company's achievements. Don't forget to always benchmark and measure how far the effectiveness and impact have been." to the company," added Nicke.
Pertamina Persero Business Supporting Director, Dedi Sunardi explained, the shared service program is inseparable from Pertamina's journey to restructure holding and subholding organizations.
According to him, a lot of repetitive work makes work inefficient. For that, digitization is the answer.
“Therefore, we are building shared services in stages. From this program, what has been achieved is a service level agreement (SLA) for officers. We hope that the SLA that we have achieved can continue to be improved and refined. The purpose of this SS forum is to increase engagement for stakeholders," said Dedi.
Shared services Pertamina is currently one of the largest in Indonesia.
Since it was built in 2018 until now, it has had 49 services and has been implemented in more than 50 business entities.
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