TOP Digital Awards 2024: AI's Generate Innovation And Anticipate IT Security Higher

JAKARTA - Efforts to accelerate digital transformation continue to take place in various business circles, organizations and institutions, for business performance, competitiveness, to customer or community services.

Innovation and adoption of new technologies continues to develop, one of which is the use of Generative AI or artificial intelligence which is able to create various innovative solutions in various fields which are also accompanied by the increasing awareness of strengthening cybersecurity systems (Cyber Security).

Adoption or utilization of smart technology, such as Artificial Intelligence (AI), machine learning (ML), analytic data, Internet of Things (IoT), cloud, automation system, is increasingly widespread in various fields to support business performance, competitiveness, and services in the midst of competition and changes in consumer behavior which are also increasingly dynamic.

Referring to this condition, ItWorks Magazine is collaborating with a number of ICT & Telco Indonesia associations, IT academics and consultants, again holding corporate ratings (assessment) and awards for the successful implementation and innovation in the field of Information and Communication Technology (ICT)/National level Digital Solutions, namely TOP DIGITAL Awards 2024.

Carrying the theme 'Business Solutions, Creative AI, and Cyber Security for Excellence Business and Services', the highlight of the 2024 TOP Digital Awards will be held Thursday, December 5. at Raffles Hotel, Jakarta.

Several government companies and institutions have won the top position by winning the highest award (Bintang 5 TOP Digital Awards 2024 - level excellence or extraordinary).

Some who won 5 Stars or the highest level or TOP Digital Implementation 2024 # Level Stars 5, such as PT Pertamina Patra Niaga, the Halal Product Guarantee Administration Agency (BPJPH), the One Stop Investment and Services Office of Pasuruan Regency, East Java, the Batam Free Trade Area and Free Port Concession Agency (BP Batam), PT Bank Nagari, PT Asian Bulk Logistics, PT Jakarta Propertindo (Perseroda), Perumda. Padang City Drinking Water, PT Patra Jasa.

There are also those that reap 4 Stars, with extraordinary innovations such as Techconnect, PT Batang Integrated Industrial Estate, Communication and Information Office of the South Sumatra Provincial Government, PT Pelayant Adhiguna, PT Sinergi Informatika Semen Indonesia, Communication and Information Office of the South Kalimantan Provincial Government.

The Chairperson of the 2024 TOP Digital Awards Organizer Committee who is also the Editor-in-Chief of ItWorks,M. Lutfi Handayani ST, MM, MBA, said that the TOP Digital Awards activities were not just assessments and awards, but also to support joint learning in an effort to increase the use of digital technology. Especially to improve performance, business competitiveness and services to the public or customers.

"The TOP DIGITAL Awards are given to Government Agencies and Business Corporations, which are considered successful in terms of implementation and utilization of digital technology. God willing, this is the largest and proudest in Indonesia, which is also full of shared learning," said Lutfi Handayani in his welcoming report.

Lutfi added, the 2024 TOP DIGITAL Awards are also to encourage new innovations in digitalization. Especially supporting the acceleration of digital transformation in the country as readiness to enter the era of industry 4.0 and the era of Society 5.0. Including new trends and dynamics.

Like Artificial Intelligence (AI) technology, the Internet of Things (IoT) complements each other and can improve the efficiency and improvement of processes in various fields. Including the IT Security solution which has recently become the concern of many people in the midst of the current high digital transformation process.

TOP DIGITAL Awards, he continued, is held annually by ItWorks Magazine from the MSI Group, supported by experts and the Jury from various IT associations, such as APTIKOM (Informatics and Computer Higher Education Association), MASTEL (Indonesian Telematics Society), APKOMINDO (Indonesian Computer Entrepreneurs Association), ASPILUKI (Indonesian Lunar Piranti Association), IDTUG (Indonesia Telecommunication User Group), and LKN (Indonesian Archipelago Study Institute - Ast Cita).

"From the first year of implementation, namely 2016, the TOP DIGITAL Awards are designed as an award event that is full of aspects of mutual learning. This year, of the 200 Finalists, 165 government agencies and business corporations have participated in the complete assessment process," he said.

So far, innovation in the use of digital technology has been carried out to create effectiveness and efficiency in the midst of challenges and threats of change that are so fast or known (disruption era) as a result of the rapid innovation of the use of digital technology. This is also in line with the demands of the era of the fourth industrial revolution (Industri 4.0) which is full of use of digital technology and automation.

Likewise with the demands of implementing e-government (electronic government) as well as the smart city (smart city) concept for better work and public services processes within the government by optimizing the use of information technology.

"The rapid use of digital technology and the widespread use of the internet, although presenting new opportunities, on the other hand also opens up gaps in the presence of cybersecurity threats which are also increasingly worrying, including hacking and theft of personal data," said Lutfi.

"This phenomenon has also encouraged awareness and efforts to improve cyber security systems that can be relied on more. Including adopting new standards, such as the implementation of ISO/IEC 270001:2022 which is the latest version of international standards for information security management," he continued.

This new standard was issued on October 25, 2022 with several major updates, including personal data protection (Privacy Protection). The new standards of this cyber security system are also increasingly being adopted by various organizations, companies, government agencies, and other institutions. Even some companies, organizations and institutions, have started to build special teams for response and rapid response to cybercrime threats, among them by forming a Computer Security Incident Response Team (CSIRT) or Chief Information Security Office (CISO).

The same thing was conveyed by the Chairperson of the 2024 Top Digital Awards Jury, Prof. Dr. rer. nat. Achmad Benny Mutiara, SSi, S.Kom. According to him, the TOP DIGITAL Awards organized by ItWorks magazine are very much in line with the policy direction of the President of the Republic of Indonesia for the period 2024-2029, namely accelerating digital transformation in order to encourage increased implementation and utilization of digital technology, both in government agencies, business corporations, and other institutions.

"Digital transformation is generally carried out in an organization's efforts to boost effectiveness and efficiency in providing public services, business and operational performance, as well as services to customers," he said.

Winner Determination

The report states that the assessment and determination of the winner process, carried out objectively, and independently by the Jury. The assessment and judging that has been carried out, is based on information obtained from questionnaire answers, judging interviews, and other relevant sources of information, during the assessment process.

This assessment method begins with an initial selection of nearly 1,000 prospective participants, to produce the best 200 candidates. IT experts and the Jury, recommend candidates for companies and government agencies, which are considered successful in terms of implementation and utilization of digital technology.

Some supporting data, including the results of the SPBE (Electronic-Based Government System) assessment which was relaxed by the Kemenpan RB, was also a consideration in this initial selection.

"Of the 200 best candidates, as many as 168 participants were able to participate in the complete assessment process, including the attendance and presentation of the successful implementation and utilization of digital technology, in judging interviews which were held online," he explained.

The 4 main criteria in determining the winner are:

First, successful companies/agencies in terms of implementation and utilization of Digital Technology in improving performance, competitiveness, operations, and services. Second, companies/agencies that have a good IT Governance and Cyber Security system.

Third, Companies/Institutions that are starting to take advantage of AI's Generatives to produce new content from existing data, to support the improvement and acceleration of service and operations. And fourth, Companies/Institutions that have Superior Business/Application/Platform Solutions, which are considered successful and proud.

Especially for the winner of the 5-star level award, it does not mean that the government agency / it is at a perfect level. However, in addition to the criteria for the assessment to be met properly, the Jury added a special criterion, namely that there are matters related to the implementation / utilization of digital technology, or there are business solutions that stand out, or that deserve to be imitated or recommended to other agencies / companies.