Had Been Affected By The Cianjur Earthquake, The Telkomsel Berangsur Network Was Recovered

General Manager of Consumer Sales Region West Java Telkomsel, Abdi Januar Putra, said the Telkomsel telecommunications network in Cianjur, West Java, had gradually recovered after at several points affected by the 5.6 magnitude earthquake. Abdi added that the Telkomsel Emergency Response & Recovery Activity (TERRA) team had been deployed to accelerate the recovery of telecommunication network services.

"We continue to strive for telecommunication access that was affected to be restored immediately, especially in a small number in the Cianjur area and its surroundings," he said in an official statement, Tuesday, November 22.

In general, said Abdi, the condition of Telkomsel's post-disaster network in Cianjur is still running normally, but at a number of points in areas affected by the disaster that experienced blackouts, there was a decline in the quality of Telkomsel's network.

To speed up network recovery due to power outages, Telkomsel has operated Mobile Background Power (MBP) or generators to support the affected BTS operations so that customers can enjoy Telkomsel services again normally. Special Packages with a Price of IDR 10 Along with network recovery, in order to provide additional convenience in community communication affected by disasters in the Cianjur area, Telkomsel presents a special package at a price of IDR 10.

This package can be used for phone-free access and SMS to all operators for 50 minutes and 200 SMS which is valid for 7 days from 22 - 30 November 2022. The package can be activated via the UMB *888*20 # menu.

In addition to encouraging the process of accelerating the overall recovery of telecommunication networks and presenting special packages for customers in affected areas.

Telkomsel deployed a disaster preparedness unit team in collaboration with BNPB named the TERRA team to assist in the process of accelerating evacuation and establishing several posts, as well as distributing humanitarian social assistance as a form of concern to victims such as food packages. ready-to-eat equipment and sanitation packages.