Pontianak Mayor Invites People To Be Proactive In Reporting Urban Problems

PONTIANAK - Pontianak Deputy Mayor Discussion invites people in the capital city of West Kalimantan to proactively complain or report urban problems through the lapor.go.id page. about Pontianak City on the Report platform that has been provided," said Bahasa in Pontianak, Friday 27 May. all ASN in the Pontianak City Government (Pemkot) to always be ready to receive complaints from the public, especially those using the Lapor platform, this is done so that problem solving can be integrated properly. ," he said, quoted by Antara explained, in 2021, there were 120 complaints that entered the report page, and of that total, 50 percent of the complaints had been resolved. He targets that by 2024, 95 percent of complaints must be resolved. With community involvement, I'm sure it can increase,” he said. He assessed that the increase in complaints would indirectly raise the awareness of the city's residents about their environment. According to him, the reporting platform helps residents who feel they have not been able to solve problems directly. “And this shows that the Pontianak City Government is here to receive complaints. As long as it is within our authority, it will be followed up," he said.