East Java's Compliance with Biometric SIM Registration Reaches 100 Percent

Director General of Digital Ecosystem Kemkomigi Edwin Hidayat Abdullah during an inspection of the implementation of biometric SIM cards for mobile operators in Surabaya, East Java, Thursday (09/07/2026). (Ministry of Communication and Digital)

JAKARTA - The results of inspections by the Ministry of Communication and Digital (Kemkomdigi) in Surabaya, Gresik, Lamongan, and Sidoarjo show that all mobile operators have fully implemented biometric registration, without finding SIM cards that are activated using someone else's identity.

"In the last two days we have not found pre-registered cards or cards that have been activated using data or NIK belonging to others. We also see that the compliance of the three operators has reached 100 percent," said Director General of Digital Ecosystem Kemkomdigi Edwin Hidayat Abdullah in a statement confirmed in Jakarta, Tuesday.

He explained that the inspection carried out by Kemkomdigi together with the Association of All Indonesian Telecommunications Operators (ATSI) as well as Telkomsel, Indosat, and XL Smart ensured that the implementation of biometric registration had been carried out well at all locations visited.

The examination during July 8-9, 2026 showed that the registration system had been implemented thoroughly so that the SIM card activation process took place according to the provisions.

"All biometric systems for registration are running well. There is no leakage, so 100 percent compliance from the three operators," he explained.

However, the Ministry of Communication and Information emphasized that supervision would continue to be carried out to ensure that there were no more practices of identity abuse in mobile customer registration.

The government will also take legal action if it is still found that the personal data of others is used to activate the SIM card.

"If there are still practices of misuse of NIK belonging to others that are used for SIM registration, we will take further action. Later we will work together with the police, because it is part of stealing personal data," said Edwin.

According to him, the implementation of biometric registration also did not have a significant impact on the sale of new SIM cards.

Based on monitoring, the average daily sales are still in the range of 250 thousand to 260 thousand cards, not much different from before the implementation of biometrics.

Therefore, he appreciated the support of mobile operators, business actors, and the public who have supported the policy.

Edwin also invited the public to continue to maintain the security of personal data by ensuring that each SIM card is only registered using the valid owner's identity.

"We want to ensure that the use of SIM cards is actually used by the right person. So don't use someone else's name, someone else's identity, to carry out activities through mobile operators," he said.