YOGYAKARTA - Many users complain about problems when WhatsApp must be opened first before receiving messages suddenly. This obstacle is certainly very disturbing for important communications that are urgent every day.

The problem of delayed notifications is usually related to system settings on the phone or connection problems. To be more precise, let's dissect the easy steps to restore the application's function so that incoming messages are real-time.

Why does WhatsApp only come in when the app is open?

Have you ever felt your phone was quiet all day, but when you opened the app, dozens of messages suddenly "attacked" in? This phenomenon usually occurs because the phone system limits the activity of the application in the background.

When the Whatsapp app is not active on the front screen, the system disconnects to save memory or battery, so that messages are held on the server before being sent to your device.

Complete Guide to How to Fix WhatsApp Messages Stuck

If you experience this problem, first don't panic and don't rush to delete the application. Reported by VOI from the official Whatsapp page, you try to follow the following systematic steps:

Check Internet Connection Stability

The first thing to be sure of is the network. In fact, sometimes your internet looks active, but it's not stable.

Try opening a browser and accessing one of the websites. If it fails to load the page, it means that the main problem is with your provider or Wi-Fi, not with the WhatsApp application.

Make sure Notifications are Not Disabled

Often the phone settings accidentally mute the application. If the WhatsApp notification is disabled on the system, the message will come in quietly without notification, here are some things you can do:

Through Phone Settings: Go to Settings > Notifications > App Notifications > Find WhatsApp and make sure the button is in the on position. Through the WhatsApp App: Go to Settings in WhatsApp > Notifications, then select the type of notification you want to receive.Re-enable Background Data

If this feature is turned off, WhatsApp cannot retrieve new messages unless you are opening it. To fix it, here are the steps you need to take:

Go to Phone Settings > Apps > WhatsApp. Select Cellular Data Usage. Try disabling and then re-enabling the Background Data option to refresh the access permission.

Also read the article discussing How to Make WA Profile Photos Not Be Screenshot, Do These Steps

Turn off Do Not Disturb or “Do Not Disturb”

This mode is often the culprit of messages that do not appear. Make sure this mode is not active through Settings > Mode > Do Not Disturb. If active, all notifications will be muted by the system automatically.

Do Update and Restart (Restart)

The old or outdated version of the application often carries bugs or damage gaps. Then immediately check the Google Play Store and update to the latest version. After that, turn off the phone for a moment then turn it back on. This simple step is usually effective for sweeping away minor technical problems in software.

Keep in mind that the phone system settings always have higher authority than the settings in the application. If you are using Android version 10 or higher, the pop-up feature may no longer be available due to system policies.

Then if all the steps above have been tried but the WhatsApp problem still has to be opened first before receiving messages, it's a good idea to contact your mobile phone manufacturer's support center.


The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)

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