YOGYAKARTA - Late last month, a number of Snapchat users complained on social media because they could not access this messaging application. Reportedly, Snapchat had experienced downs and made users unable to access it.

Indeed, the incident reportedly lasted only a few hours. And once the crash is fixed, the company asks users to rush to update the app. Especially for users who still fail to access the application.

Snapchat Down chronology

The commotion arose at the end of July 29 last. The company shared a tweet via Twitter and confirmed that there was a problem with the app. In addition, the company also asks all users to be patient while waiting for the error to be fixed.

“We are aware of an issue that prevents Snapchatters from logging in. Be patient, we are checking and fixing it,” the company tweeted via their official Twitter account, Friday, July 30.

Pengumuman eror Snapchat (Twitter @snapchatsupport)

Unfortunately, it took a long time to repair the damage. Citing Make use Of, the total time it took the company to fix it was up to 5 hours.

Not only that, the company also states that users who still fail to open the app are expected to update immediately. It is known, the company has added a number of fixes to the latest version of the application. So, it is hoped that this problem will be solved.

“The problem has been fixed. If you're still having this problem, please update the app manually via the App Store," continued Snapchat Support.

Snapchat memperbaiki aplikasi (Twitter @snapchatsupport)

Who would have thought, the notification that should have been good news was actually enlivened by user protests. Many Snapchat users replied to the company's last tweet while inserting a photo document containing the new error encountered.

In fact, there are many users who claim that they still cannot access the application – even though they have updated it. For example, some users have even seen a notification appear on the screen explaining that there was an error with the connection. In fact, the internet connection that is used is fine if it is used to open other applications.

Easy Ways to Overcome Snapchat Errors a la VOI

This isn't the first time Snapchat has gone down. It's been many times. So, we easily find special tips and tricks to overcome them.

Indeed, users of the Snapchat application in Indonesia are not as many as WhatsApp or other similar platforms. But, that doesn't mean it doesn't exist.

Therefore, for Snapchat users, the VOI team has summarized some tips for dealing with Snapchat down. Just practice one of the steps below, okay?

Turn off Wi-Fi connection and check the internet connection you are using Close then update app version via App Store or Play Store Clear cache files in Snapchat app Delete saved conversations Restart device

Well, those are some ways to solve the Snapchat application error. Hopefully it can help you to access this application again, yes.


The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)