Google finally fixed a bug that was disturbing Google Photos users when downloading large ZIP files. This problem previously made archives with a size of over 4GB broken and unusable on computers.
The bug occurs when users export files through the Google One Storage Manager. The system is reported to incorrectly create a ZIP file, so that the download results cannot be opened or considered corrupt.
In an official statement on the support page, Google confirmed that the fix has been released globally. "We apologize for the disruption and concern it has caused," the company wrote.
For affected users, Google offers two solutions. First, users can re-download files after the fix is applied, which is now guaranteed to no longer experience the ZIP creation error.
The second alternative is to use the repair tool provided by Google. This feature allows users to repair archives that have already been damaged without having to re-download all files. However, the tool will only be available until June 1, 2027.
This problem has been a widespread complaint, especially for users who store large amounts of photos and videos. ZIP files are often used as a practical method for moving data in one package, so disruptions to this process have a direct impact on the user experience.
This improvement also comes amid Google's efforts to improve AI-based features in Google Photos, including the development of a more refined and natural automatic face editing tool.
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