JAKARTA - During Ramadan 2026, online shopping activity in Indonesia is projected to increase again, as the adoption of digital channels becomes more widespread. This shows the increasingly important role of eCommerce in meeting people's needs.
However, with the increase in digital transactions at important moments such as Ramadan, cyber criminals often take advantage of this period to launch various fraud modes, ranging from phishing, fake sites, to attempts to steal personal data.
Chairman of the Communication & Information System Security Research Center (CISSReC), Pratama Persadha said the most common modus operandi was instant messaging-based phishing, impersonation of customer service, and misuse of fake delivery tracking links.
"Digital security literacy is the key so that people can enjoy the convenience of eCommerce without sacrificing security and comfort," said Pratama.
To support the safety and convenience of customers shopping during the Lazada Ramadan Daily Sale, Pratama and Lazada share 5 practical and effective tips for online shopping.
Use a strong and unique password
Protect your data by regularly changing your account password on eCommerce platforms. Make sure to choose a unique password that is not easy to guess, such as a combination of letters, numbers, and other special characters to create a unique code.
Make sure to always transact within the platform
Make sure you only shop on official and trusted apps and websites. Always double-check the website URL address before filling in personal data or making transactions. eCommerce platforms cannot be traced if transactions are made outside the platform.
Don't click links from unofficial channels
Currently, there are many fraudulent methods that ask people to access links with certain promises, ranging from prizes, special discounts, or other benefits. Don't click and immediately check your official application.
Beware of requests to install apps or share the screen
One of the patterns of fraud is that the perpetrator asks the victim to install a certain application. After it is installed, the malicious application will ask for extensive device access permissions. It is important to understand that no official eCommerce platform, bank, or logistics company will ask customers to install an application outside the official channel.
Do not give OTP codes or personal data to anyone outside the application
Never share your OTP code with anyone. If you receive a request to provide an OTP code, verify it first through official communication channels or social media before providing any information.
Only shop on trusted platforms and stores
Make sure you only shop on trusted platforms and stores. You can read reviews of stores and products from previous buyers so that you are really sure before making a purchase.
The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)
