JAKARTA - Ahead of the Christmas and New Year (Nataru) moments, people's activities are increasing, ranging from shopping for holiday needs, buying gifts, booking tickets home, to sending year-end donations.

However, this surge in shopping activity and various transaction facilities also triggers an increase in the risk of digital fraud such as scams and phishing.

For this reason, the DANA digital wallet shares several tips to protect your digital wallet so that you are safe from cybercrime, especially during this holiday season.

Keep PIN and OTP confidential

Keep the PIN and OTP confidential, because even trusted institutions will never ask for these codes. Always be alert to any incoming OTP or access requests.

Check Transaction Details

The Nataru season is synonymous with exchanging gifts, including through e-wallet balance transfers. At busy times like this, make sure you are careful when typing the destination number, recipient's name, and nominal before making a transaction to a suspicious number.

Avoid Using Public Wi-Fi When Transacting

Not infrequently, transactions are carried out using Wi-Fi in restaurants or cafes. In order for data to be protected, always use a private network or data package when making financial transactions. If you have to use public Wi-Fi, avoid accessing applications or sites that store important data.

Implement Multi-Factor Authentication

Multi-factor authentication (MFA) provides an extra layer of security that protects your account from unauthorized access.

Monitor Balance and Transaction History Periodically

Regular balance and mutation checks can help detect irregularities and take quick action, such as blocking accounts, changing PINs, or reporting to customer service.


The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)