Agentforce Is Getting More Sophisticated, Proactive In Overcoming Cyber Threats And Regulatory Compliance

Agentforce at Privacy Center (photo: Salesforce)

JAKARTA - Salesforce introduces the latest security solutions in the Agentforce, which are designed to protect customer data and simplify compliance processes, amid the growing cyber threat.

First, Agentforce is now present at the Salesforce Security Center, which will proactively capture, group, and manage threats.

Not only that, the Security Center with the Agentforce now also includes rapid and in-depth security investigations, including an instant analysis of when users log in, what they see, and whether they are trying or doing unusual actions.

In addition, there are also guidelines for improving security to solve problems, closing security loopholes, and preventing threats in the future. There is also detection and monitoring of threats.

Meanwhile at the Privacy Center, the Agentforce functions to automate the compliance process by interpreting various regulations such as GDPR and CCPA.

This technology is able to scan metadata and privacy policies to identify risks, prioritize compliance issues based on severity, and provide recommendations for real-time improvements.

Agentforce also supports policy implementation such as Right to be Forgotten and sensitive data management, helping compliance teams reduce risk and accelerating audit and reporting processes.

"With the Agentforce in the Security Center and Privacy Center, our security and compliance team can focus on higher-valued tasks while reducing risk to their Salesforce data," said Marla Hay, SVP of Product Management Salesforce.

He emphasized that the integration of AI in these two main centers allows organizations to shift from a reactive approach to being proactive, while strengthening customer confidence in their security and data governance.