JAKARTA Lazada realizes that the presence of AI Laploy, a chatbot with the support of Artificial Intelligence (AI), is very helpful for its customers in shopping. Therefore, La total AI capabilities continue to be improved.

AI Labinda can be used for many things, from looking for inspiration for goods to sending to friends to monitoring promos available at Lazada. Here are some tips in utilizing the AI Lazilai feature for shopping.

Find Forgotten Goods

This chatbot that Lazada is developing can help its users search for items they forget. If they don't remember the name of the product, they just need to give a detailed description of the product.

To use this feature, Lazada users only need to enter a description in Message+. After explaining the items to look for, this chatbot with AI support will show items that users may be looking for.

Find Gift Inspiration With AI

Next, Lazada users can also use AI Lakhali as a shopping friend. When users want to give gifts to friends or family and have no ideas, they can ask the chatbot.

There are several prompts that can be included, such as 'Christmas Gifts for 10-year-old boys who like to play games' or 'Gifts for friends celebrating Christmas'. After entering the prompt in Message+, AI Labinda will provide recommendations.

If the results are not as desired, users can ask other questions that are still related to previous questions. The more questions asked, the easier it will be to understand the wishes of its users.

Find Promos And Discounts

In addition to looking for products, AI Labinda can also be used to find attractive offers such as discounts in certain products. Users can search for their promos manually in Message+ or wait for messages from the chatbot.

AI Labinda always reminds users of important, attractive, and shopping offers. By notifying the offer via Message+, Lazada wants to give its customers the opportunity to buy the best goods.


The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)