Mysterious Disorder Causes Garmin Watches To Crash: This Is The Explanation

Garmin Venu 3 reportedly experienced a mysterious bug problem (photo: x @SeizureSalad314)

JAKARTA - Many Garmin smartwatch users report a disruptive crash problem, marked by the appearance of the "IQ!" logo with orange exciting marks on the screen. This problem has become a widespread complaint, especially in popular models such as Garmin Venu 3, Forerunner 965, and Fenix 7.

Based on an initial report from Tech-Issues Today, this glitch is thought to have originated from a bug on Garmin's Connect IQ platform, particularly the Storage.setValue(s) function used by the application and the appearance of the clock to store data. When this function is problematic, the watch tends to crash suddenly.

What makes this problem even more complicated is the unpredictable crash pattern. Some users report their device crashes after receiving a notification, while others experience interference during normal use. Although the device can be restarted, this solution is only temporary because crashes usually reappear, even affecting the appearance of other clocks.

Discussions at the Reddit forum and the Garmin community suggest that the issue is most likely triggered by recent firmware updates, such as versions 11.16 and 20.29. This caused disruption to many Garmin models, with one of the app developers recording more than 400,000 crashes since last August.

Garmin has acknowledged the existence of this problem through responses to user complaints. However, their biggest challenge is the difficulty of consistently reproducing these bugs, which slows down settlement efforts.

Although this situation has frustrated many users, Garmin has a good reputation for dealing with similar problems in the past. Thus, there is still hope that a permanent solution will be released soon. For now, users are advised to be patient until the official update is released by Garmin.

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