Partnering, Zoom Workplace Will Be Integrated To Avaya's Platform

Zoom Workplace which is integrated into Avaya's platform (photo: dock. Zoom)

JAKARTA Avaya, a global telecommunications company, is officially working withZoom Video Communications. Through this partnership, Avaya will integrate its platform into one of Zoom's services. The platform that Avaya will upgrade is Communication and Collaboration Suite. It is planned that this platform will be integrated into Zoom Workplace so that customers can manage their team's communication and workflow more efficiently. In addition, Avaya's customers who use premium-based products and graduate get added value in the form of utilizing Zoom services. That is, let's access some features from Zoom on the Avaya platform they use.CEO Avaya, Alan Masarek, said that many companies are looking for the latest innovations of Artificial Intelligence-based platforms (AI). Therefore, Avaya collaborates with Zoom to support the company's growth.

"Through cooperation with Zoom, we can fulfill our promise to innovate without interruption for Avaya customers so as to provide added value for them through world-class collaboration experience," said Masarek. Zoom CEO Eric S. Yuan said that their product presents extraordinary user experience. Therefore, companies like Avaya decided to rely on their platforms. "Customers and partners like Avaya continue to rely on Zoom to support their collaboration needs because of Zoom's reliable innovation speed and performance. We are very happy to be able to provide the same experience to thousands of customers," said Yuan.