Grab And Gojek Efforts To Overcome The Spread Of COVID-19 In Indonesia

Gojek and Grab drivers (Irvan Meidianto / VOI)

JAKARTA - In order to combat the COVID-19 outbreak, online motorcycle taxi companies in Indonesia are competing with each other to pay attention to driver partners and their customers. Some of them are by distributing masks and periodic socialization to partners regarding efforts to transmit the corona virus.

Grab's ride-hailing service has started to provide intensive education to partners and customers so that they can make efforts to prevent the spread of the corona virus in Indonesia.

"Since the existence of the Corona virus we have provided education in collaboration with Grab Health to all our drivers, as well as to our customers, if you use Grab you can see how to prevent it," said Managing Director of Grab Indonesia, Neneng Goenadi when met at the Grab Ventures event. Velocity at Plaza Kuningan, Central Jakarta, Tuesday 3 February.

Managing Director of Grab Indonesia, Neneng Goenadi (Tachta Citra Elfira / VOI)

This education and outreach is carried out through various mediums, both internal and external, which can be accessed directly by partners, such as in-app communications, e-mail and also conventional and media.

Grab also focuses on providing education to passengers in preventing COVID-19. Not only that, his party also admitted that he had given more than 5000 masks to driver partners evenly at the GrabBike Lounge Daan Mogot, Kebayoran Lama, and TB Simatupang, each of which received 1,700 masks.

"About 3 or four weeks ago we also distributed to our drivers in Jakarta. As many as 5,000 masks," said Neneng.

Likewise with Gojek, which began to take anticipatory steps in connection with the spread of the corona virus. Gojek's efforts include reaching all of its employees, including driver partners, merchant partners, service provider partners, and customers.

"We carry out this effort both independently and in collaboration with various parties, including the Ministry of Health of the Republic of Indonesia. We also periodically disseminate information about COVID-19, including education on how to prevent it, as well as an appeal to be vigilant and maintain health," explained VP of Corporate Communications Gojek, Kristy Nelwan in an official statement received by VOI.

Gojek utilizes various communication channels by utilizing the notification or notification feature on its application, periodic face-to-face events with drivers (Kopdar), and distributing thousands of masks to driver partners and the public who used its services at Soekarno Hatta Airport last February.

Not only the big technology companies in the world, Gojek has also imposed a ban on international work trips to minimize the risk of contracting COVID-19.

Unfortunately Grab and Gojek are reluctant to respond to how they solve problems when driver partners bring their customers, because the spread of the COVID-19 virus is not only by air but can be from touch.

The two online motorcycle taxi companies also appealed to the public to always be vigilant and to keep abreast of developments regarding the latest situation from official information sources such as government agencies and the authorities.

Previously it was reported, the President of the Republic of Indonesia, Joko Widodo, reported that there were two patients in Indonesia who were detected positive for COVID-19 who are currently undergoing intensive care at RSPI Sulianti Saroso, North Jakarta.

However, the government urges the public not to panic because this has been handled properly by related parties. You only need to maintain your health by regularly washing your hands and wearing a mask wherever you are when doing outdoor activities.