RevComm announced that MiitTel, its AI-based smartphone system, has won four awards at the BOXIL SaaS Summer 2023 event.
In the contact center category (inbound), MiitTel was named "Good Service," and won first place in three other categories: "Ease of Initial Setup" (Early Settings Ease), "Quality of Support" (Support Quality), and also "Impression of Sales Representative" (Sales Representative Impression).
BOXIL SaaS Award Summer 2023 is an award event organized by Smart Camp, the leading SaaS (Software-as-a-Service) comparison service provider with its platform, BOXIL SaaS. This award aims to appreciate superior SaaS services in various categories.
BOXIL SaaS Award Summer 2023 winners were selected through the assessment and selection process based on thousands of user reviews and comments uploaded to the BOXIL SaaS platform during the period April 1, 2022 to March 31, 2023.
Based on these various assessment processes, MiiTel won this award with the highest score based on user reviews on BOXIL SaaS.
As an AI-based smartphone system service, MiitTel has the ability to analyze interactions in calls, transcribed voice into text, and offers a variety of other features that support productivity and sales performance, call centers, and businesses as a whole.
The award achieved by MiitTel at the BOXIL SaaS Award Summer 2023 marked an important achievement for RevComm after previously winning first place in Deloitte Technology Fast 50.
Thus, this achievement strengthens RevComm's commitment to providing call center services that excel and prioritize user satisfaction.
For information, MiiTel is currently available in the markets of Japan, the United States, and Indonesia. To get MiiTel's free demonstration, visit the miitel.id site.
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