JAKARTA - Microsoft is accidentally offering Windows 10 users updates to upgrade their devices to Windows 11, although the device is actually not supportive.

First discovered by Twitter user @PhantomOcean3, this update error notification was viewed earlier this week, where Microsoft showed full-screen instructions on unsupported hardware.

In response to the error, on its official page found by The Verge, the tech giant said there was an error, so unsupported devices for Windows 11 would not be able to complete the update.

"Several hardware that do not meet the Windows 10 and Windows 11 requirements, version 21H2 devices are offered inaccurate updating to Windows 11," Microsoft wrote in a support note.

"This non-qualified device does not meet the minimum requirements to run Windows 11. Devices experiencing this problem cannot complete the updating installation process," he continued.

Microsoft also said that the problem, which was initially detected on February 23, was resolved on the same day. However, it may still take 24 to 48 hours for all affected devices to be resolved.

"This problem is solved. It may take 24 to 48 hours to spread to all affected devices. Affected users do not need to take any steps," he added.

Some of the devices affected are Windows 10, version 22H2; Windows 11, version 21H2; Windows 10, version 21H2; Windows 10, version 10, version 20H2. If it had entered February 27, all devices experiencing these problems should have been resolved evenly.


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