JAKARTA - Instagram announced a new way that makes it easier for users to contact business account owners via WhatsApp directly from the application. Where business people can now connect the WhatsApp number with their business Instagram profile.
According to Facebook Country Director Pieter Lydian, Indonesia is the first country in Asia Pacific to receive this feature. Through this feature, users can directly contact and start a conversation with sellers via WhatsApp with just one click after finding the business on Instagram.
"Instagram continues to be committed to helping MSMEs and business people in marketing their products and encouraging sales, especially during a pandemic like this," said Pieter Lydian, in a written statement.
It was further disclosed that to build further conversations about products with customers in order to drive sales. Previously, Instagram users had to manually enter the WhatsApp business number listed on the business Instagram profile.
"We recognize that many businesses are using Instagram as a virtual storefront, and WhatsApp as the final gateway to build further chat around products with customers to drive sales," he continued.
"Through this feature, we hope that customers can connect with the businesses they like more easily and quickly so they can speed up the transaction process," Pieter added. The name of this article is:
Here's how to connect Instagram with WhatsApp Chat:
Adding the Whatsapp button on the business Instagram profile Visit your Instagram business account page, then select Edit Profile Select the contact option, then add your WhatsApp number Enter the authentication code that you received, then your business Instagram account will be automatically connected to your WhatsApp account Unlink the account Instagram with WhatsApp via the WhatsApp application Open Business Features and select Settings Tap linked account Select Instagram and tap UnlinkThe English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)