JAKARTA - PT Krama Yudha Tiga Berlian Motors (KTB), official distributor of Mitsubishi Fuso Truck and Bus Corporation (MFTBC) commercial vehicles in Indonesia, held the final round of the FUSO National Dealer Contest 2025.
Taking place on January 14, 2026, this event emphasizes Fuso's role as a True Business Backbone by emphasizing one of its service pillars, namely Customer Business Consultant. This role is embodied by the front-line team in the 3S line (Sales, Service, Spare Part), the Customer Satisfaction (CS) team, and the Runner Telematics team which is prepared to become business consultants for consumers.
Sales & Marketing Director of PT KTB, Aji Jaya, emphasized the importance of human resource quality in maintaining market position and providing the best service for loyal Mitsubishi Fuso consumers.
"Success to become a Market Leader must be supported by Human Resources excellence. The role of Mr. and Mrs. is very important to convince consumers that Mitsubishi Fuso products are the right solution for their business as well as providing superior service in accordance with Mitsubishi Fuso's tagline as a True Business Backbone," he said. , in an official statement, Monday, January 19.
PT KTB Sales & Marketing Director, Yosuke Odake, conveyed the operational commitment for 2026 to ensure customer satisfaction.
"Let's continue to maintain and commit to providing the best service to consumers by always focusing on Zero Down Time by improving the quality of dealer operations, listening to consumer voices to understand the appropriate needs, and always being on standby 24 hours a day to provide services," he said.
For information, this series of contests has been taking place since July 2025 to January 2026 in 7 representative areas and Krama Yudha Regional Training Center (KRTC). This year, Mitsubishi Fuso held 11 contest categories as well as introducing a new category, namely the Digital Content Challenge & Branch Manager contest.
Participants who took part in the rigorous selection in all categories started with Dealer assessment, preliminary, regional phase 1, regional phase 2 and National Contest.
This event is also a special moment because it coincides with the celebration of KTB's 55 years of presence in Indonesia, where Mitsubishi Fuso has managed to maintain its position as the market leader for 55 consecutive years.
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