JAKARTA - Ford is facing a class action lawsuit in a United States federal court. This is after Ford allegedly listed safety features that were not present in a number of 2024 F-150 Lightning models.
In the lawsuit document, it is stated that the window sticker on the vehicle displays the presence of a Forward Sensing System. Where, it's a front sensor feature that helps park and detect objects.
However, a number of consumers who had received their units found that the system was not installed. As reported by Carscoops, Monday, December 1.
Plaintiff Ibrahim Lunawadawala assessed that Ford's compensation in the form of refunds amounting to 100 US dollars was inadequate. He argues that the cost of installing similar sensors in the aftermarket market is much higher.
SEE ALSO:
In addition, the absence of the promised safety feature is considered to affect the value of resales as well as aspects of vehicle security. Ford had previously notified the dealer network on March 31 that the 2024 F-150 Lightning unit marketed with the Forward Sensing System claim was apparently produced without the system.
The company calls it an error in the specifications sticker and offers a refund to affected vehicle owners. This issue adds to pressure on the F-150 Lightning, which previously also faced temporary production cessation due to a number of operational constraints.
The lawsuit now highlights the importance of information accuracy in vehicle marketing. In particular, for safety features that are the main considerations of consumers
The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)