JAKARTA - After Toyota had to withdraw the model of Raize and Agya, Daihatsu Indonesia's recall or recall was also carried out on two models, namely Rocky and Ayla.
Daihatsu held SSC (Special Service Campaign) activities, namely a special program for Daihatsu model car owners and certain types to get special treatment for potential product problems that could affect vehicle and safety performance.
Jenama asal Jepang ini mengajak pelanggan pemilik mobil Rocky 1.2 CVT produksi Juni 2021 Juli 2024 dan Ayla 1.2 CVT produksi Maret 2023Juli 2024 untuk datang ke pabrik resmi terdekat agar dapat melakukan pemeriksaan dan reprogramkan software ECU Engine.
Just like Toyota, this step is taken to eliminate potential malfunctions that may occur under certain conditions, where the brake pedal feels heavier and harder than usual, so the braking distance is longer than it should be.
As an electronic component, the ECU functions to control various systems on vehicles, one of which is the brake booster which regulates braking performance to make it more optimal while driving.
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Marketing Director and Corporate Communication Director of PT Astra Daihatsu Motor Sri Agung Handayani, said the company is committed to providing satisfaction to customers, during the vehicle ownership period by inviting Daihatsu Rocky and Ayla customers for a certain production year, who are included in this program list to be able to conduct inspections and reprogram the official Daihatsu workshop ECU.
"This service is free without being charged any fees with an estimated work time that lasts about 1 hour without the need for replacement of any components. Daihatsu apologizes for the inconvenience caused by this information," he said, quoted from his official website, Tuesday, March 4.
Responding to the problem, Daihatsu also actively provides information to customers through various communication channels, such as contacting customers directly via telephone, information via the official Daihatsu website.
Daihatsu recommends customers whose cars are included in this program list to be able to book services first so that the handling process is maximized because it has been scheduled and does not have to wait too long, and will be handled by professional technicians at Daihatsu's official workshop with a fast and safe process.
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