Tiggo 5X Pro In The Philippines Affected By Recall, This Is An Official Response From Chery Sales Indonesia

Chery Tiggo 5X. (Doc. Chery Sales Indonesia)

JAKARTA - In recent times, Chery has been plagued by unpleasant news involving its products. First, the mainstay model of Omoda 5 must be withdrawn because the rear wheels have the potential to break in Malaysia and Indonesia.

This was followed by news that the Tiggo 5X Pro had to go through a recall process in the Philippines. As previously reported by VOI, the affected model is said to have similar platforms and methods such as Omoda 5.

The manufacturer from China mentioned that there are 90 units of vehicles affected by the 2024 model. The manufacturer also said that the Tiggo 5X Pro has an inadequate dimension of welding beads on rear torque beams that can cause damage as long as the vehicle is running.

Meanwhile, the new Chery Tiggo 5X was introduced in the country at the Indonesia International Motor Show (IIMS) 2024 and has not yet been launched into the market. How is the next news?

Responding to VOI's news about the recall in the Philippines, Head of Brand Department of PT Chery Sales Indonesia (CSI) Rifkie Setiawan, said that his party was aware of this and would tighten checks on vehicle conditions so that consumer safety can be guaranteed.

"We will ensure that every unit is free from all possible problems and first through strict QC before being sent to consumers," Rifkie specifically told VOI, Wednesday, May 29.

Rifkie also said what happened in the Philippines was a commitment from Chery to always prioritize consumer safety and comfort and will continue to provide a good response to every problem.

"We, as companies that always prioritize the safety and comfort of consumers, will certainly provide a solution to any problems that may arise," concluded Rifkie.

Currently, PT CSI is still opening the starting price for Tiggo 5X in Indonesia with a tag of IDR 269 million for Classic and IDR 299 million for Champion type.

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