Jimny's withdrawal of 3 doors was due to problems with the fuel pump component or fuel pump, based on an official statement from Suzuki received by VOI. Responding to this, the company conducted a Suzuki Product Quality Update campaign. Jimny The 3 doors will get an inspection and replacement of fuel pump components for more optimal calm and safety driving. "Suzuki Motor Corporation has announced the maintenance of component quality on Suzuki Jimny to maintain customer peace and security. Because Jimny in Indonesia is also part of the global product, so Suzuki Indonesia also needs to participate in the current Suzuki Product Quality Update campaign," said Asst to Service Dept Head of PT SIS Hariadi, in his statement, Tuesday, April 16.
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According to Hariadi, the results of Suzuki's evaluation and investigation are aimed at carrying out further examinations, as well as substitution of the fuel pump component or propeller at a fuel pump within the Suzuki Jimny fuel tank, which has the potential to undergo changes in shape or deformation beyond standard provisions. Further impact if left, namely the fuel pump does not work and causes the car engine to stall. However, with the replacement of the components to be carried out by PT SIS, it is ensured that the performance of the component can return to normal. Suzuki claims that the replacement of such components takes only 2 hours, and will be carried out by a team of experts. As a form of corporate responsibility and maintaining service quality, replacement of this component, both new goods and their services, will not be charged a fee or free." The steps we took to carry out the Suzuki Product Quality Update campaign for Suzuki Jimny are currently part of our commitment to maintaining high quality standards, as well as maintaining the comfort, safety of customers, which is our top priority. We highly appreciate the cooperation and understanding of customers during this process, and continue to be committed to improve services in order to provide a satisfactory driving experience for Suzuki loyal customers, closed by the dayadi. To keep the quality of the product, as well as ensure the comfort, security and safety of driving, Suzuki urges customers to perform periodic service at Suzuki's Official Works according to the needs and manuals of the vehicles they have.
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