JAKARTA - A company that provides financial planning services, PT Jouska Finansial Indonesia, is a hot topic of conversation after a number of its clients feel disadvantaged. This loss occurred because Jouska was considered to have placed the client's funds carelessly.
Founder and CEO of PT Jouska Finansial Indonesia Aakar Abyasa Fidzuno finally spoke up regarding the chaos that dragged his company name lately. In the 3 minutes 27 second video uploaded to his Instagram account, Thursday, July 23 evening, Aakar expressed his apologies to the client and all stakeholders, as well as regulators.
Not only that, Aakar also apologized to colleagues in the financial industry. Because it has caused anxiety and uproar due to the complaints of several former clients of Jouska.
"I try not to be defensive or to clarify all the existing news. But through this video, I want to invite and find a way to provide the best solution for all parties," said Aakar in his video.
Aakar said that business problems between his party and his former clients could also be resolved on a business basis.
"Because after all I grew up and grew up as a businessman. I was taught to uphold a principle that business problems should be solved in a business way. So, let's settle," he said.
On this occasion, Aakar admitted that he believes in all legal procedures that apply in the country. So, his party decided to take legal action in overcoming this problem.
"There are also problems with legal matters. I believe in the laws that apply in this country. So let's do the legal procedures that apply," he said.
Aakar emphasized that he and the Jouska team are committed to providing the best for clients. He said he and Jouska were open to communicating conducive to all interested parties.
"I would like to thank those who have provided constructive criticism support, for sure all input is very meaningful to me and my team, to always be committed to providing the best for clients and all interested parties," he said.
Initially, this case emerged because of the many complaints from clients related to the services provided by Jouska. One of Jouska's clients for the 2018-2019 period, Yakobus Alvin uploaded a tweet on Twitter social media containing his disappointment with the financial consulting company.
Alvin shared his experience following the service package provided by Jouska. He handed over funds worth Rp. 65 million to be managed by Jouska. However, his stock portfolio plummeted. In his upload, Alvin claimed to have lost Rp.35 million from the funds transferred to Jouska.
One of the contents of Alvin's portfolio is shares of PT Sentral Mitra Informatika Tbk. (LUCK) with ownership of 43,500 shares that flew after the initial public offering (IPO) on November 28, 2018. However, then the rate of LUCK shares collapsed.
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