JAKARTA - The Ministry of Hajj and Umrah (Kemenhaj) has prepared 118 hotels spread across three main areas, namely Syamaliah (north), Janubiyah (south), and Gharbiyah (west), which will welcome the arrival of the first wave of prospective pilgrims in Medina.
"The readiness of accommodation is one of the main keys so that pilgrims can rest comfortably and carry out worship with devotion," said Head of the Regional Accommodation Section (Daker) of Medina, Zaenal Mutaqin, as reported by ANTARA, Tuesday, April 21.
Zaenal explained that the characteristics of hotels in Medina, especially in terms of room capacity, were a challenge in placing pilgrims. The capacity of hotels that are not always proportional to the number of Hajj participants in one flight group (cluster) makes placement adjustments must be made.
In this condition, he continued, it is possible for some pilgrims in one group to stay in different hotels. However, the Ministry of Hajj ensures that all services are still provided equally without any quality differences.
"All the services we provide to the pilgrims are the same. Starting from hotels, consumption, transportation, to worship services such as pilgrimages, everything has been standardized," he said.
According to him, the service standards include consumption, transportation, luggage transportation, to the Raudhah pilgrimage tour and pilgrimage program, so that pilgrims still get optimal service.
Even though there are variations in hotel quality, ranging from the equivalent of three stars to some being close to four stars, this does not reduce the standard of service received by God's guests.
"The hotel is different, but the standard of service is the same. There are even hotels with facilities that are close to special hajj, even though the congregation is regular," he said.
The Ministry of Religion is also trying to ensure that pilgrims in one family, married couples, and elderly pilgrims (elderly) and their companions are not separated in hotel placement.
"With all these preparations, it is hoped that Indonesian pilgrims will be able to carry out their worship calmly, comfortably, and devoutly while in Medina," said Zaenal.
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