BANDUNG - West Java Governor Dedi Mulyadi has deactivated the Head of the Bandung City Samsat Soekarno-Hatta, which was triggered by the officers' non-compliance in the field with the new rules regarding the removal of the first owner's KTP requirement in the payment of annual vehicle taxes.
This "cleaning" step started from a viral upload of a resident who carried out a sudden self-inspection to prove the effectiveness of the Governor's Circular. However, when trying to pay taxes at Samsat, the officer still insisted on asking for the original KTP document of the old owner, ignoring the latest instructions that have been in effect since April 6, 2026.
"Today I temporarily deactivated the head of Samsat Soekarno Hatta. Furthermore, an investigation will be carried out by the West Java Provincial Government from the Inspectorate and the Personnel Agency," said Dedi as reported by ANTARA, Wednesday, April 8.
Dedi explained that in-depth investigations were needed to uncover the weak points of the bureaucracy that hindered the implementation of public policies.
He wants to ascertain whether the obstacles are administrative or there is a refusal of instructions at the operational level.
"From the investigation, it will be found what facts caused the circular to have not been effectively implemented," he said.
The former Regent of Purwakarta emphasized that the integrity of public servants is measured by the ease felt by the community.
According to him, all officers must seriously provide services that make it easier, especially in crucial matters such as vehicle tax payments which are the source of regional income.
For information, this policy is contained in the Circular Letter of West Java Bapenda Number 47/KU.03.02/BAPENDA 2026. The rules explicitly remove the obligation to attach the first owner's KTP for the annual extension of the Motor Vehicle Tax (PKB) at all Samsat offices throughout West Java.
"The extension of motor vehicles or the payment of annual motor vehicle taxes does not need to bring the KTP of the first owner of your vehicle. Just bring the STNK," said Dedi in a written statement earlier.
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