DPRD ensures health services without patient rejection in Bogor City

Commission IV of the Bogor City DPRD in a meeting with all hospitals in the City of Bogor, Wednesday, January 21, in the multipurpose hall of the Bogor City DPRD Building, Wednesday, January 21, 2026

BOGOR - Commission IV of the Bogor City DPRD emphasized the commitment to health services without patient rejection in a meeting with all hospitals in the City of Bogor, Wednesday, January 21, in the multipurpose hall of the Bogor City DPRD Building. This affirmation was conveyed to ensure that every citizen, especially emergency patients, still has the right to medical services without administrative obstacles or facility limitations.

The meeting was attended by the Chairman of Commission IV of the Bogor City DPRD, Fajar Muhamad Nur, Deputy Chairman Asep Nadzarullah, Secretary H. Subhan, members of Commission IV, Head of the Bogor City Health Service Erna Nuraena, and the ranks of directors of state and private hospitals.

Chairman of Commission IV of the Bogor City DPRD, Fajar Muhamad Nur, emphasized that hospitals should not reject patients in emergency conditions for whatever reason.

"We want to emphasize, there should be no rejection of patients, especially emergency cases. The safety of the public is the top priority. Administrative matters can follow, human life cannot wait," said Fajar.

He said the DPRD would strengthen coordination with the Health Office and BPJS Kesehatan so that the referral system would run faster and not burden hospitals.

"If there are constraints on full rooms or limited medical personnel, there must be communication between hospitals and the Health Office. Don't let patients be turned around or rejected," he said.

Member of Commission IV, Tri Kisowo Jumino, also reminded the importance of collaboration between all parties to ensure inclusive services for BPJS participants and general patients.

"Hospitals must prioritize humanity. Emergency patients must be accepted first. After that, only discuss financing or referral. Don't let the community feel complicated when the condition is critical," he said.

Meanwhile, the Head of the Bogor City Health Office, Erna Nuraena, admitted that the rejection of referrals often occurred due to limited treatment space, facilities, or specialist doctors. However, he ensured that the government was trying to close the gap.

"We have prepared six health centers with 24-hour emergency services as the initial door for treatment. If it is an emergency, we will immediately refer to the hospital that is ready to receive, including with the support of an ambulance," explained Erna.

He added that cross-hospital and cross-regional coordination, including with Bogor Regency, continued to be strengthened so that patients could be handled without being hampered by administrative boundaries.

"The principle is simple, no patient should be rejected. Everyone must be served according to their medical needs," he concluded.