Lombok - Deputy Regent (Wabup) of Central Lombok, West Nusa Tenggara (NTB) Province, HM Nursiah ensured that there was no patient rejection at all puskesmas, including information on social media for the refusal of a 67-year-old patient who died at Puyung Health Center on Sunday 5 October.
"There is no patient refusal. The deceased is a permanent patient at the Puyung Health Center," said Deputy Regent HM Nursiah after checking the chronology of the information at the Puyung Health Center in Central Lombok, quoted by ANTARA Monday, October 6.
Based on information from medical officers, he said, patients came with symptoms of fever and were not seriously ill or in normal condition at 21.00 WITA, Saturday (04/10).
Then the officer takes care according to operational standards and consults a doctor via video call and physically normal conditions and is advised to go home or not to be hospitalized.
However, the family asked the victim to continue to be handled further, so that treatment and infusion and oxygen were carried out.
"Physical conditions are normal," he said.
"During the Fajr prayer, the deceased came out to take ablution water," he said.
After that the patient's condition began to decline and be treated, but could not be saved and died on Sunday morning.
"Sop handling has been appropriate," he said.
He said his party received well all criticism and suggestions in order to improve the quality of service to the community.
"Whatever the suggestion, we accept and become an evaluation material to improve services at health centers and hospitals in Central Lombok," he said.
Meanwhile, Head of Puyung Health Center Eka Susilawati said the deceased was a permanent patient at the Puskesmas and still received regular examinations.
"The deceased is a permanent and active patient registered with BPJS Kesehatan and continues to carry out routine checks at Puyung Health Center," he said.
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He said the patient had a history of diabetes, so that in every service, whether it was a posyandu service, an examination would still be carried out.
On behalf of the Head of Puyung Health Center, he expressed his condolences for the death of the deceased.
"There is no rejection of patients. The deceased remains at the Puyung Health Center," he said.
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