Knowing What The KAI Waiting Room System Is, The Latest System Regarding Train Ticket Orders

Railway illustration (Doc. Antara)

YOGYAKARTA New news came from PT Kereta Api Indonesia (KAI). They implemented the Waiting Room system in the train ticket booking system in the country. To get to know more about what the waiting room KAI system is, see the following article.

On the official website of PT KAI, the waiting room is an online queue system on the application and the official train ticket booking website. Simply put, the waiting room system is an online queue model applied to online train ticket purchase systems, either through the Access by KAI application or via the booking.kai.id website. The function of this system is to accommodate train ticket buyers who at high ticket booking traffic.

The KAI waiting room feature will make train ticket bookings more organized. In addition, the benefits of KAI's waiting room system are that KAI websites and the Access by KAI application remain stable, as well as ticket bookings can be fairer and more regular.

KAI itself has implemented an online queue system on KAI ticket bookings since December 2023. Even on the Access by KAI application and the KAI website, it has been implemented as of February 1, 2024. However, the waiting room system is only for booking KA-antar city tickets.

As explained earlier, the waiting room system will be implemented when the train ticket booking traffic is high. When customers order train tickets either via the booking.kai.id website or the Access by KAI application, they will automatically enter the waiting room.

When waiting room, prospective buyers have to queue before finally they can enter the train ticket booking system online either on the official website or on the application. The number of queues itself depends on how many users are online.

Prospective buyers will enter the waiting room when they fill in the train travel route data, departure date, and number of passengers. The transfer to the waiting room itself is done automatically and adjusted according to the order of access to the KAI website or the Access by KAI application.

All users who access the ticket booking system at the same time will get a sequential queue. However, when prospective ticket buyers manage to enter the waiting room, there is no guarantee that they will get a ticket. KAI's waiting room system is useful to keep the ticket booking process in general stable.

There are several things that must be considered by prospective train ticket buyers who enter the KAI waiting room system, namely as follows.

That's information related to the KAI waiting room system. Visit VOI.ID to get other interesting information.