JAKARTA - "Please take us. We forgot to go home to the hotel," said one of the Indonesian Hajj candidates, in Medina.
The initial plan for the D betterur prayer to the Prophet's Mosque was delayed when a prospective hajj candidate stopped our steps to ask for help.
They looked panicked and immediately approached, when the Hajj/MCH Media Center officers stopped listening to what was being complained about.
There were six people, two of whom, after we asked them their identities from bracelets and cards that they hung around their necks, it turned out that the place of lodging was not the same.
From this case, it is still easy for officers to identify them because they can be invited to communicate and use Indonesian.
The condition became different when Hajj officers had to face prospective hajj pilgrims who used regional languages, as before we helped a number of Hajj candidates from West Aceh Regency.
This case is like when a prospective hajj candidate was found on a road in Medina wearing only shorts and baseless pants, on Thursday (25/5) afternoon which was then delivered to the Indonesian Hajj Affairs Office (KUH) which is also the Office of the Hajj Organizing Committee (PPIH) of the Madinah Working Area (Danny).
Luckily, the person concerned wore the identity bracelet of a pilgrim known as Subkan Salmin and is suspected of suffering from dementia.
When asked about the hotel where he was staying, Subkan could not answer. He also denied when the Hajj officer said he was in Medina. According to Subkan, he was near his house, in Grobogan, Central Java.
Based on the data on his identity bracelet, Subkan is part of the group of the Solo-Yogyakarta 1 Hajj pilgrims (SOC-1). The cluster stayed at the Abraj Tabah Hotel, about 200 meters from the Prophet's Mosque.
Hajj officers gave Subkan drink and food. Then, he was also worn a shirt and footwear.
Head of the Protection Section of the Adi Wicaksono Congregation, at that time, took Aubkan to the Indonesian Hajj Health Clinic (KKHI) to be treated first before being returned to the hotel.
Based on the identity bracelet, the Hajj officer was able to take Mazkur bin Main back to his hotel when he forgot his direction home. Mazkur had not had time to observe the area around his hotel when he went to the Prophet's Mosque.
Mazkur was found by officers confused about finding a way home. Thanks to the information listed on his bracelet, officers can more easily identify where he is staying.
PPIH chairman Subhan Cholid, who happened to be the officer who found Mazkur, asked the congregation to always wear an identity bracelet made of metal.
"Please always put it in the hands of the congregation and don't let it go, let alone exchange it to other pilgrims," said Subhan.
In addition to bracelets, pilgrims are also equipped with other identities, such as ID cards and passport copies, but bracelets are the safest from water and fire.
Subhan asked the congregation to always wear the bracelet for the safety and comfort of the congregation. In addition, it will make it easier for officers if the congregation in question needs help.
In the identity bracelet made of metal and silver, among them is information in the form of the full name of the congregation, passport number, there is a picture of the red and white flag (Indonesian flag), batch number, then the letter of the beam such as JKT which means the origin of the Jakarta Embarkation.
Identity bracelets are also a priority for officers when dealing with limited conditions. Not only limited time, but also limited energy, because many other Hajj candidates also need assistance.
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Moreover, the number of pilgrims this year reaches about 30 percent of the total number of pilgrims departing, including the elderly or the elderly.
Head of the Special Sector of Nabawi Jasaruddin said that he had taken preventive and active steps in dealing with the potential for hajj pilgrims from Indonesia who got lost after performing prayers at the Prophet's Mosque, because of the many doors.
Preventive steps are taken in the form of education to pilgrims to remember the names and characteristics of the hotel they live in and the number of the door they enter the mosque. The congregation is also expected to see special characteristics of places outside the hotel or the Prophet's mosque.
While the reactive step is to carry out regular "sweeping" if there are pilgrims who need help.
After that, the congregation was identified through a bracelet worn by the Ministry of Religion. After that, it is seen in the smart application or smart book owned by the officer.
Another step is coordination with the head of the group, chairman of the group or delivered directly to his hotel or sector office.
Jasar added that the family does not need to worry if there is news regarding pilgrims who get lost if there are worshipers who get lost outside the Nabawi Mosque.
Officers also alerted a car to carry worshipers who were lost and needed treatment.
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