Acting (Pj) Mayor of Batu Aries Agung Paewai asked the State Civil Apparatus (ASN) not to be allergic to complaints and reports from local residents.
Aries, said that in today's digital era, people who have smartphones will easily submit information or complaints related to the Batu City Government.
"ASN must not be allergic to criticism, suggestions and input from the public through social media and must be answered patiently and politely," said Aries, Tuesday, January 24, as reported by Antara.
Aries explained that criticism, suggestions and input from the public, especially residents of Batu City, are currently being delivered through a number of social media platforms quickly. Thus, ASN is expected to be able to respond quickly and quickly to the residents' complaints.
"Especially in the current era of social media, plus almost everyone has smartphones. So, information is quickly conveyed and our job is to respond quickly," said Aries.
According to him, in addition to asking ASN not to be allergic to residents' complaints, he also asked state officials to collaborate and increase the spirit of community service and service.
According to him, this spirit must be improved because in 2023 it will not be an easy year, because it is a political year that must be succeeded together. Then, the existence of Batu City as a tourist city must also be maintained.
"I invite all ASN to build togetherness, discipline and order," he said.
On that occasion, another message conveyed by Aries to ASN within the Batu City Government, ASN must be able to market the Batu City tourism sector so that tourist visits are increasing.
In addition, ASN must also prepare efforts to reduce poverty by going directly in the community to find out the conditions of the field and ASN must be a driving force for cleanliness and beauty in Batu City so that tourists and residents are comfortable when visiting.
"Then, the appeal for ASN not to use motorized vehicles every Friday to the office to implement a healthy lifestyle," he said.
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