Medan Mayor Bobby Nasution launched a first aid emergency response service for his citizens in a state of emergency by calling at number 119. "This service is a call center 119 used by all residents of Medan City to deal with emergency cases," Bobby said in Medan, North Sumatra, Antara, Sunday, December 18. His party appreciated the Medan City Health Office for innovating health services in the form of information system services "public safety center/PSC" 119. Bobby said that the call center service at number 119 aims to complete the priority program of the Medan City Government in the health sector. "Medan residents have covered health matters, and so have their health services, they must be fast. Because it really determines public health itself," he said. The mayor also asked the PSC 119 information system service officer to carry out its duties, thus providing benefits to the people of Medan City. "After being launched, it must run in the community, and provide benefits for all residents of Medan," said Bobby. Head of the Medan City Health Office, Dr. Taufik Ririansyah, explained that the PSC 119 information system service aims to overcome the emergency situation in Medan City. This service is used by contacting call center 119 which is directly connected to the operator, then the operator immediately sends assistance to the location of the emergency situation. "People can take advantage of this service if they experience an emergency, such as accidents and heart attacks. ambulance assistance takes patients to the nearest hospital," he said. He said that this public safety center information system service also has emergency volunteers who have been trained to provide first aid to the community. "So the emergency volunteers got a call, he immediately headed to the location to provide basic assistance while waiting for medical personnel to arrive at the scene," said Taufik.

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