Assisted By Social Media, Ganjar: Easy Public Complain, Mindset Bureaucratic Change And Good Service

Central Java Governor Ganjar Pranowo. (Dok Pemprov Jateng)

Central Java (Central Java) Governor Ganjar Pranowo revealed the importance of using social media (medsos) for today's leaders.

Ganjar said the use of social media is very important to reach more people. According to him, social media is an effective communication space between the government and its people.

"So actually when people migrate to the digital world, that space becomes a meeting point for us to be able to have chit-chats, so that all information can be conveyed properly," said Ganjar in a written statement, Monday, December 4 evening, confiscated by Antara.

He conveyed this after becoming a resource person in a Talkshow Indonesia Berkarya held by Google Indonesia in Jakarta.

Therefore, said Ganjar, today's leaders can find out criticism, complaints, and so on through social media.

Ganjar said that people can more openly convey it on social media.

"I feel helped and then the public can complain more easily and then the bureaucracy changes the mindset, so that they (the government) will be able to serve in a better way," he said.

With the more effective public services through social media, Ganjar said that today's leaders can respond quickly to the community. Ganjar also has his own target to respond to that.

"For me, I am targeting it. As soon as there are complaints, a maximum of 1x24 hours there must be a response. Change is their way of thinking in public services," said Ganjar.

In addition, Ganjar said that social media can also be used by current leaders to help the people to the micro level. Ganjar also realized this through the Ganjar Lapak program.

Through Lapak Ganjar, the former member of the DPR promotes the goods or services of MSME actors on his personal social media. That way, MSMEs are growing and their income is also increasing.

"So (Ganjar's stall) is actually my extracurricular when then they have to find a new way, given a new space, so that they can then enter the new realm, namely the digital world," he said.

As is known, Ganjar is known as a leader with a millennial style because he often uses Instagram, YouTube, and Twitter as a medium of communication to the public. Ganjar also often conveys information or government policies in simple language and ways.