JAKARTA - The Directorate General of Immigration at the Ministry of Law and Human Rights (Kemenkum HAM) explained that the cause of the investor visa application failed to be issued due to constraints in submitting applications for limited stay visas.
"The cause is system problems in interconnection at the Investment and Coordinating Board (BKPM)," said the Public Relations Sub-Coordinator of the Directorate General of Immigration at the Ministry of Law and Human Rights, Achmad Nur Saleh, when confirmed in Jakarta, Thursday, December 1.
The system disruption is known to have occurred since the past week. In a day, the number of applications for investor visas that enter ranges from 500 to 100 submissions.
Achmad ensured that from the visa service system of the Directorate General of Immigration itself there were no obstacles. Damage occurs in systems connected to BKPM so that the applicant cannot withdraw data and apply for an investor visa.
The community complaint handling team has received several problems, including the guarantor (sponsor) cannot apply for limited stay visas for foreigners who invest in foreign assets (C313 and C314 visa indexes).
In addition, other complaints were also found, for example, that prospective guarantor could not register guarantor with the type of foreign investment corporation (PMA).
The technical team of the Directorate General of Immigration has investigated the obstacles that occurred and found the problem. This is because the Immigration Information and Management System does not receive shareholder data from the Online Single Submission (OSS) in the BKPM," he explained as quoted by Antara.
In response, the Directorate General of Immigration has written to the BKPM to improve system problems that occur so that visa services for foreign investors can return to normal. Letters dated November 28, 2022, are sent and coordination continues to be carried out for the sake of improving services to the community.
"Immigration apologizes for the obstacles that occurred and continues to strive to always coordinate with BKPM as the party that provides shareholder data in the context of issuing visa approval," he said.
To note, the Directorate General of Immigration has collaborated with BKPM since May 9, 2019 regarding the integration of the Business Licensing System consisting of the Information and Investment Licensing System (SPIPISE), and OSS managed by BKPM/OSS institutions with the Immigration Management Information System (SIMKIM) managed by immigration.
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