The Complaints Table Of Ala Ahok, Which Was Lost, Is Now Munculing Again

Acting Governor of DKI Heru Budi Hartono/PHOTO: Diah Ayu-VOI

YOGYAKARTA - Who would have thought, the policy that was initiated by former Jakarta Governor Ahok, which was removed by Anies Baswedan is now back. Call it the Ahok-style complaint desk.

This was reappeared after the Acting Governor of DKI Jakarta, Heru Budi Hartono, revived the residents' complaint desk at City Hall. This complaint desk is a facility that was previously opened by Governor Basuki Tjahaja Purnama (Ahok).

This complaint desk is planned to start opening today. Heru asked representatives of the city government (Pemkot) for each administration in Jakarta to take turns guarding the complaint desk.

According to observations at DKI City Hall on Tuesday (18/10) morning, Heru directly monitored the implementation of complaints presented by residents.

The complaint desk in the Heru era is currently divided into each area to make it easier for residents to introduce their complaints.

Heru had a chance to talk with some residents who had been visiting the complaint desk since morning. He considered that the assistants would follow up on all the complaints introduced by residents at the complaint desk.

"Yes, like earlier a complaint was submitted to the RT, the RT will be followed up by the head of the village where he lives. They are assistants in their area," Heru told reporters.

According to Heru, the complaint desk will receive complaints and complaints from DKI residents every working day starting from 08.00 WIB to 09.30 WIB.

"We will open it until 09.30 WIB, yes 09.30 WIB is complete. They also have to have tasks in their respective areas," said Heru.

Previously, the agenda for turning on the complaint table was introduced by Heru after he was legally appointed as Acting Governor of DKI.

He will ask the Regional Secretary until representatives of each mayor take turns serving at City Hall to get complaints from residents.

"God willing, tomorrow I will give a briefing to all DKI officials, later there will be points, for example, the regional secretary assistant, I ask representatives from the mayor, there are 3 assistants every day alternate each region here, later take turns too, he also has many tasks in the region through his part," said Heru.

Later, they, representatives of the region, will work for an hour to get complaints from the people of DKI regarding the problems they encounter.

After that, the teams from each region will introduce the complaints and complaints from the community to their respective zones to be discussed.

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