JAKARTA - Member of Commission XI DPR RI from the PKS Faction who is also the chairman of the DPP PKS for Economy and Finance, Anis Byarwati said that the disappearance of tens of billions of Maybank customers was a bad precedent and had an impact on public trust in banking.
"I think this case has set a bad precedent related to public trust in banking. People will feel unsafe keeping money in a bank, ”said Anis in a statement received by VOI, Thursday, November 12.
Anis also said that this case shows the weakness of the company's (bank) internal supervision system. The indicator of the weakness of the supervisory system is the occurrence of management fraud by the employees themselves. In addition, this case also shows that the Financial Services Authority (OJK) has not fully supervised the banking sector.
This doctor of Islamic economics from Airlangga University also emphasized that customers have the right to get proper and fair dispute resolution, as guaranteed by the Consumer Protection Law, and other sectoral laws.
"I think it is part of the OJK's duty to mediate between customers and banks, to ensure that customer rights guaranteed by this law are fulfilled," he said.
Anis reminded that this case was a management fraud related to the bank's internal supervision system and the OJK supervision system as the supervisory authority in the banking sector.
"Banking supervision is the main task of the OJK. Therefore, it is not enough for OJK to just ask banks to increase their internal supervision or ask banks to carry out investigations, but OJK must mediate between banks and customers who are at a loss. Mediation is very necessary to guarantee and ensure that consumers' rights as Maybank customers have been fulfilled, ”explained Anis.
Therefore, Anis hopes that this case does not stop at the determination of the bank person as a suspect, but this case must be resolved thoroughly with the accountability of all parties related to this case, "he said.
Previously, the theft of a customer account of Winda Lunardi or Winda Earl at Bank Maybank Indonesia Tbk (Maybank / BNII) of IDR 22 billion raised questions from many parties, including the bank's responsibilities and obligations for the loss of customer funds.
Winda admitted that she had not made any withdrawals on the funds she had stored. Winda just found out that her money disappeared when she was going to withdraw the money.
He was surprised that he could not make the transaction he wanted because the remaining balance in his account was only Rp. 600 thousand.
The police have named a suspect in this case, namely the Head of the Maybank Cipulir Branch with the initials A. He abused his authority by playing BNII shares on the Indonesia Stock Exchange and draining Rp22 billion from Winda's savings.
A also transferred to the accounts of several friends. The police statement said that this customer's money was taken for investment in order to get higher yields.
Maybank Indonesia has also explained that in the burglary the customer account was committed by a bank member, namely A. In this case, Maybank was the reporting party.
The perpetrators of this crime have been arrested and are in the detention of the South Tangerang Prosecutor's Office. Now, this case is in the process of the district court. A uses Hotman Paris as his lawyer.
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